ebikemotion error codes ebikemotion error codes

Looking for inspirational places to ride? Check the connection from the controller to the motor. Create an account to follow your favorite communities and start taking part in conversations. It's a tendency practiced by many riders. Therefore, when necessary, it's more than capable of doing its share of hard work up a steep hill. Sign up forin-stock updates and discounts! Press again (whilst it is flashing) to advance to the first assistance level (Green). Ebikemotion know about this issue and have issued a firmware update to solve it. If error persists try a new charger. Swipe right to left to switch between speed and map display. He had engineering degrees in Bachelors and Masters. It occurs when the controller gets to its maximum temperature level. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. If error persists replace charge point. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. Bosch Charger Manual. The electric bike comes with some common errors, whether its an expensive one or an average priced electric bike. For instance, if it is a less challenging climb, you may not need maximum assistance. During the start-up procedure, the button will initially turn green to indicate everything is working correctly. Restart the eBike System. So for any one running into this problem I might have fixed the issue. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. Reduce the discharge speed or stop for a few minutes. Check sensor speed. It happens when there is a wrong software installation for the line series (performance line) or the type of bike, e.g., speed/cruise, gearbox in the hub, or derailleur. Yes, though the motor will only provide assistance up to 15mph, at which point (by law and as with all e-bikes in the UK) the assistance will cut out. What is the life expectancy of the battery? Find out here. Check cables and connect charger. Also the PAS wont kick in on level 4 or 5 EBM Explained 50 pts. It occurs when a biker pulls the throttle cable without slowing down first, resulting in abnormal responses. thanks for checking out our blog post about the Orbea Gain. A rider of 90kg, over variable terrain, can expect an average distance of approximately 60 miles from full. When you first receive your Ribble e-bike we thoroughly recommend downloading the MAHLE companion app from the Apple Store or Android Play. Also make sure that the battery prongs line up properly. You can find more detailed information about the companion app in our separate MAHLE app blog. How does the motor work? Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. caring for your electric bike to find our top tips for maximising battery life. If the problem persists, contact your eBike dealer. /5. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. 'How to operate Ribble e-bikes' is a step by step guide to getting your new Ribble e-bike up and running. E-Drive system: Mahle Motor Hub drive 40Nm . Seller claimed it was a faulty PAS (Hall effect) sensor, but it was something more obscure (Phase III connection error: Erorr code 24), which sounded more motor like to me. Put it on charge and linked the app and it reported error 201. The bike obviously goes faster if in freemode but I cant get the right setting. Check wires in the motor connector carefully, push the wires in all the way to make sure they are connected properly. The whole experience with these two bikes has put me off Evans, Cannondale and ebikes in general! A cable then exits the bottom of the battery and plugs into the charging port on the bike which is situated just above the bottom bracket. If you drop below 15mph the motor will automatically re-engage but above 15mph it's all down to you. Within this menu, there is also a very neat feature. The dealer can use any flash drive Error in the Error Database System. If the problem persists, contact your eBike dealer. Title: VF - MAHLE - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT-NL).cdr Author: David Tardon Barros Created Date: 2/11/2020 10:51:18 AM Your payment of $15 goes to an industrywide fund that ensures batteries from Cannondale e-bikes are recycled at end of life and do not end up in landfills. An optional range extender is also available which extends the available range by up to 70%. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it? One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. This unit has 3 distinct buttons that are used to control the motor system. This easy to use, multi-function button lets you access all of the functionality of the X35+ system when you're out riding the bike. Within this menu, there is also a very neat feature. I used it all year without issue and then sometime during the winter months of feb until now it stopped working. Everything is plugged up. I just got this too. As Jaxx says, the ebikemotion app can be a bit buggy. do NOT contact me with unsolicited services or offers. It will show electric bike error code 3. If you stop pedalling then the bike will also come to a stop. To turn the pedal-assist system off, simply hold down the button for approximately 2 seconds. You must log in or register to reply here. Bypassing the motor cable, plug connection with the controller into the motor. Avoid large power demands while this error is active to prevent deterioration. We've received plenty of questions regarding app setup and features. It occurs due to the excessive current from the battery pack. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. First of all make sure that your battery is fully charged and has enough voltage. Saturday: 9am6pm The assistance will still work but only for approximately 50 miles. We've got you covered with our in-depth e-bike operation guide. Solution: Try unplugging and replugging back the throttle cable, checking the pins are in line for a proper connection and are not bent. If pressed again the unit will vibrate twice to warn you that maximum assistance has been reached. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. I am assisting my 10th grade grandson with a project he has at school. If the problem persists, contact your eBike dealer. (435) 214-7287 . Read caring for your electric bike to find our top tips for maximising battery life. Ive luckily have not had any issues. Written by Alvin Holbrook, on March 03, 2021. We recommend an iPhone 5S or newer, as well as Android 5.0 or newer for a smoother experience. If you are new or planning for purchasing an electric bike, then this guide is for you. Copy the extracted update files (update_MUT.bin) to the new Drive Unit (MAHLE_UTOOL), which will appear on your computer, and safely eject the new drive on your computer. Where the instructions refer to a 'short press this indicates one quick press of the button and then release. Is the battery and /or motor replaceable? Can I ride this in the wet? Our aim was to create the lightest range of electric bikes in the world. Its a bitter truth that these useful electric bikes come with such error issues. ]#!MG;$sEEgm{VXBNK9^w`H0 y!qA4C+`Y& With any error, the e-bike started flashing. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. I am not sure if this will comeback but for now it seemed to fix it. Not really sure what else to suggest here if there are no codes shown off. According to Yamaha ebike error codes, speed sensor error is displayed as error code A5, while torque sensor error displays error code 38. If I could do it on a network switch running internet traffic I can do it on an electric bike. <]/Prev 778070>> High voltage or incorrect battery use on the bike shows electric bike error code 7. Check for any blockage or tear. Features SmartForm C2 Alloy frame and a full carbon fork are a lightweight yet durable combo Shimano GRX 400/600 drivetrain and hydraulic disc brakes offer excellent on- and off-road performance What is it? Check charge point and charger. If this doesnt work, the speed sensor could be broken and needs replacement. If there is no change, check the connection or try a different charger. 0000002752 00000 n The app is compatible with all of the e-bikes in our range. Here you can review the data from previous rides and optimise your training programs by recording, displaying and analysing various parameters. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. It then started charging so I left it for a few hours. Literally, all you need for a pedal-assisted ride at your fingertips. Its on a dual motor e cells super monarch. Enable option "File and Printer Sharing for Microsoft Networks" in Local Area Connections > "Network Adapter">Properties> "Networking" Tab> Check box " File and Printer Sharing for Microsoft Networks". Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. Or did you get the firmware update? Start Activity tracks and logs your riding data similar to Strava. Pink Flash - There is an error in the system. Loosen the controller and re-plug the hall sensor plug. ebikemotion APP is one application to be used in combination with one smartphone as bicycle computer for standard or electric bicycles (e-bikes). Some errors may have more or less similar solutions. Properly inspect all the visible connections and see if the display is adequately engaged or not. Using the Ebikemotion companion app, there are a number of features to take advantage of, from auto-adjusting your bicycles assist based on heart rate, GPS tracking of your bicycle, and exact battery life left of the bicycle. Current supplied by the Battery Pack is too high. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. When throttle becomes unable to return to the start position. To activate 'walk assist' mode simply hold Button B for 1-second. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Solution: The best way to solve this is by loosening the controller to unplug and replug the hall sensor plug. Sunday: Closed, 1352 White Pine Canyon Rd Check the wiring accessory, disconnect it and contact the accessory supplier. Have you tried the recommendation of charging it for a while? Thanks I wish this was something I could just do via the app! This section is intended for developers who are debugging system errors. Also that Mode is invisible to you in that situation. No word from dealer so far. It really is very simple and will quickly become second nature to you. Charge system for 3 hours until error disappers. Bosch Intuvia Owner's Manual. Elizabeth Davis. Want to learn how to get the most out of your electric bike battery? TuesFri: 10am6pm The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. 0000000776 00000 n If the battery prongs are not lined up correctly, the electrical circuit wont be complete. Simply contact us, quote the code, and we can check to see what this refers to and how we can resolve the issue. Switch off the eBike and allow the drive unit to either cool down or heat up to the permissible temperature. Then check input voltage (P03) through your LCD Display parameters. Speed Sensor error - Motor consumes but Speed not received from sensor. Open the settings menu. Hey David. Kel Walker, Hi Alvin, 0000001387 00000 n Too high current voltage to a battery pack. Bosch Active Line 25kph Drive Unit Manual. The beauty of this system is that you are fully in control of how much assistance is offered at all times. Apple watches can be connected and will show ride data, but NOT heart rate. If the problem persists, contact your eBike dealer. Does that mean you are simply choosing the Assistance Levels that you "mapped"to the controller in Motor Maps. Alvin - Contender Bicycles on January 04, 2022, Please note, comments must be approved before they are published, 989 East 900 South Did you solve it? 0000010427 00000 n Uncomplicated, painless, and very sleek. I spoke to the dealer and he said there should be an error message posted. I got the issue yet again after a few months. The display itself is used to indicate the selected power level, available battery level, and more. In each of these modes you can use a slider to set a value between 30% and 100% for each of the 3 available Assistance Levels. How will I know how much battery charge remains? Display shows a motor on it and front motor does not work. No, pedal-assisted electric bikes do not require you to hold a valid drivers licence, pay tax or take out insurance. It's very frustrating that my shop only has the ability to update firmware. Same issue with Cannondale Treadwell Neo, new bike, first charge, unusable - it goes back to the store. Both low voltage and over voltage protection can cause an error. If the system locks, please restart the eBike System. In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. A new era in the riding experience. He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. Its the power supply error of the electric bike. Solution: Turn off the ebike and remove the battery. The app will show if there are any errors in the bicycles electrical system. Quick User Guide - iWoc ONE - Quick User Guide (EN-ES-DE-FR-IT-PT).pdf. S6 Evo Neo 50 pts. If this persists, consider replacing the controller. If this method does not work, unplug the throttle from your kit and get a new one. Excessive temperature during use. Restart the eBike System. We have looked at the chart of errors on this site. The best practice is to use the manufacturer-recommended battery. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. I bought a Cannondale Treadwell ebike from Evans Cycles and right out of the box the bike didn't work, pink flashing light. I found the meaning on this site: https://raleigh.zendesk.com/hc/en-us/articles/360002547637-ebikemotion-error-codes-and-fixes. So, having decided on the hub drive motor, one system stood out above all others. The throttle may get damaged, so inspect the throttle cable. I got the same problem. Short press the button to set the LEDs to flash. 130 0 obj <>stream We hope this article will help you to troubleshoot simple ebike issues. Contact your eBike dealer. Did the same thing you suggested here and it's back to normal. Select calculate to enter the next screen of which has two pages: First Page This initial page Distance remaining of the ride, time remaining Second Page Amount of battery needed to arrive to the destination. Using an incorrect battery voltage will cause it not to function correctly or go into sleep mode. He chose to convert a GT Avalanche bike from around 2010 +. Check wiring and the accessory connected to the light line. One of the key functions of the app for e-bikes is fault diagnosis. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. How do you then select an assistance level? Can you please help or put me in touch with someone? This can be very annoying if left on, be sure to turn it off! I just had it on charge the entire night and went to check now in the morning and still the same error. If the error persists, disconnect the accessory. The MAHLE SmartBike System App for e-bikes is a must-have for all Ribble e-bike owners. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) There is a fault on the power supply sensor. One of the most common questions we receive about our Ebikemotion-equipped bikes is what each color signifies in the IWOC ONE controller. I wonder if I drain the battery and try to charge again if it will fix itself . 03. Select a point to choose it as your selected destination, Bike Connection status to EBM: indicated connection status to Engine Maps. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Same issue, got a new cannondale treadwell and after first charge got the pink lights. The lightest range of e-bikes currently available today. The top-tube mounted button indicates battery life at a glance via a simple traffic light system. Then I wouldn't be too concerned. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. The ebikemotion ones are inordinately expensive at 549 . For a better experience, please enable JavaScript in your browser before proceeding. The X35+ SmartBike system offers three levels of power assistance - minimum, mid and maximum. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. Upon opening the app you will then be asked to enter your email address and password. Tried to restart the system, couldn't even let me do that. Stop charging and allow system to rest for 30 minutes with bicycle turned off. 500 miles on bike. But you should be able to fix common and minor faults in no time by following the guides above. Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. This image depicts where the battery level is displayed on the handlebar mount and what each colour represents. Press Button A (top button) to change to the next level of assistance up to Level 3. Here is the issue: after the ride I review my activity but I don't see any error message. Enable auto pause - pauses in the same way as your GPS cycling computer stops. We would encourage you to try all three out and see which works for various terrain. There is also a Custom mode, but Im ignoring that for now. the bike is switched on and you are in close proximity to it. This colour indicates the amount of battery charge that is available to use. Electric bikes light lines power output failure or assist light error. Letting you keep track of everything from charge status to training data and performance analysis. When connected to the bike it charges the main battery when assistance is not being provided. But why did she turn to an e-bike? Basics covered in the video include choosing navigation options, common destinations, and how to download maps. Clicking on the stopwatch icon opens up the activities section of the app. Speed or Torque Sensor Error The speed or torque sensor errors can get some errors as they have been overused. Yes, by default each motor map is set to 100%. New component detected not associated to this eBike system. 0000007449 00000 n Check connection or contact your authorized dealer.