Beautiful!! It came with pins to hold the items up on the wall. Email Address. Loved the clean lines it has. I tried emailing and calling, no response to my email and their phone line is just a message machine. excellent craftsmanship. So I saw this sign and decided to give it a try cause my number is 805 #B. Please share your experience, as well. I will be cancelling this order right now with my credit card company. Awesome customer service too :-). 2 weeks go by, no communication, no tracking number. Super flexible and helpful on customization. Quality is terrific. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Exactly as pictured. I messaged Matt and got a very quick reply and a brand new one sent free of charge all the way to Alaska! Feeling like this might be a ***** All I want is my ordered and or a refund. Beautifully crafted! No communication, no tracking updates. Your email address will not be published. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. It looks like a wall decal it's so thin! From $249.99 $265.99. Their brokerage is called Summit, so this was perfect! AMAZING - perfect custom design. I received my order so fast!! I emailed and was . All of our pieces are handcrafted in Austin, Texas. I will never buy from them again. Does MetalPlex provide gift cards? horrible customer experience and zero customer service. Mt Hood in Oregon is sentimental to my bf and I wanted to get him a piece of art of that mountain and I couldn't find anything that I liked anywhere. Beautiful work, and it looks just like the range we love it! There are tons of scam websites out there. I was upset when it arrived, it was bent from shipping. They need to really step up their customer service. I felt they could have communicated the status on our project better than they did. 3 Piece Geometric Mountains Wall Dcor Set. I wish I would have looked at reviews beforehand. Today is Feb 23 ~ *** statement still read the same.Metal-Plex does not offer a phone number for customer service Only way to contact them is through E-mail. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. Same as everyone. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We work hard searching on the web, so you don't have to. They create a mailing label but never send the product. Super easy to install. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. is backordered and will ship as soon as it is back in stock. I ended up using small brads instead, which worked perfectly. Ive been a steel fabricator for 40 years and what we received looks like crap. So far they have not replaced it either. They are based on the quality of the customer service in its Wall Arts field, public feedback, complaints on social media, the technology used for the website, and domain name authority. Beautiful piece! It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Just give me my money back. They keep sending the same auto answer every week. Great quality and just what we were looking for. Gift cards purchased online will be sent to e-mail and can be redeemed online and in store. I have another coming tomorrow. Sign Up to our site and follow us! If you are metal-plex.coms owner and not happy with the 75.60 rating, remember that your website is your online business card. Very nice. We love our mountain wall art! If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. They keep sending the same auto answer every week. We did order a surprise box and it looked like a truck ran over it during the shipping process. 14 days later the tracking label has been printed not shipped. Got this for some contrast to all the dark wood and steel. I ordered on 9/25 from the company a mountain range of ********. I emailed them and they made the correction and it came out exactly as I wanted it! They were shipped almost immediately but when they got to my town the post office sent them back to sender for insufficient address. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Mountains Metal Wall Art is a truly stunning piece that looks fantastic in any room! In order to cover their delay mistake. I placed an order on December 7th and as of February 13th, I have been told that my product will ship out four separate times and still have not received my order. MetalPlex will post the discounts and Discount Code information on its social media site. I was able to find something very similar on Amazon anyway. It is good quality and looks exactly like the picture. Out of Stock. I love it! We ordered one for our home and ordered this second one for our new cabin in Tahoe !! Very pleased with how it turned out! Return the items in a negotiated shipping way and pay for the shipping temporarily. Do not purchase from here. We did order a surprise box and it looked like a truck ran over it during the shipping process. We use dedicated people and clever technology to safeguard our platform. They are all beautiful. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! -****. Looks great and great quality. Trying to return is a nightmare.they take days to get back to you & try to negotiate a 70% refund. It is light weight and easy to hang. It's only $6.49/month but it's worth every penny. GitHub community articles Repositories; Topics . We have a custom order option for that! General customers can get the free standard shipping service with a valid coupon. International Association of Better Business Bureaus. Nice extra touch! And they will provide an estimated delivery date for each item in your luggage. No shipping. MetalPlex is an Austin, Texas-based manufacturer of wall decor. Metalplex Pvt. Joining their email list is another way to stay up to date on the newest Metalplex . I had to spend about 20 minutes in my workshop doing this myself. Surfshark has a super powerful antivirus program. Totally cute. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I wish I would have looked at reviews beforehand. We use express shipping which typically takes 2-3 days once shipped. Gave it to myself for my birthday - just the kind of piece Ive been looking for to mountain above our TV. It looks just as expected, came on time with everything in good order. My husband and I love it! If you ask yourself how to report a scammer, whether or not from the same Wall Arts sector as metal-plex.com, you can do it to the Federal Trade Commission. Thank you! My sister LOVES her gift! There was a delay in shipping but it arrived eventually and is worth the wait. We love how it turned out. It is not the version of metal that I assumed it would be. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. This is the medium size. The packing team did a great job wrapping it up. Matt was great with getting my questions answered. These guys are hacks. They provide chairs, call centers, desks, storage, partition walls, and meeting tables. Easy to hang. is backordered and will ship as soon as it is back in stock. Well worth the wait! I ordered this product and Dec 13 a shipping label was created but not shipped. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Gorgeous craftsmanship! The art came with pins for hanging, but I discovered they wouldn't penetrate the wall without bending. Second one arrived in perfect condition! I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. 2 weeks go by, no communication, no tracking number. verylight weight. . Thank you for rushing this beautiful mountain cut out to me. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. With over 22 million NFTs minted and over $3.6 billion in commerce, the top creators and game studios use Metaplex to create, grow, and engage their communities. Is metal-plex.com a scam? Shipping was a little slow but certainly was worth the wait! JC. Great company to do business with. I dont understand how these people are even still in business. Absolutely Love my new artwork! Perfect for my entertainment space. I had to bend the two corners back into shape. The quality is great and I love the sign. Definitely recommend. Thank you!! Love this slate grey color. Ordered 3 pieces from them. Fund open source developers The ReadME Project. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. But both of these things are so easy to fix - I hope MetalPlex actually takes the time to do so because the final products are really cool looking. Ive been looking for a large statement piece for my home office and this will be perfect! It has not yet been shipped per the tracking information. Hand Crafted Metal Wall Arts in SoCal The ultimate durability + aesthetic Eco-friendly. Online Retailer in Austin, TX. However, be prepared to WAIT a very long time. Lightweight polymey. If we accidentally misspell a name or word you provided correctly then we will replace your item ASAP at no additional charge. Buy METALPLEX Yosemite Metal Wall Art - Metal Wall Home Decor - Rust Free Outdoor & Indoor Aluminum Wall Decoration - Hanging Wall Art for Living Room, Bedroom, Outdoor & Indoor - Medium 47"x22": Wall Sculptures - Amazon.com FREE DELIVERY possible on eligible purchases Was very impressed with the craftsmanship of the product and how lightweight it is! In between the twometal cut-outs,weuse wireless LED strip lighting. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. It's perfect size for what I'm wanting the wall to look like. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. We love it in our bedroom! When it arrived, it was broke. If you want to return the product, you must process it within 30 days from the date of receipt of the package. I can't get a hold of anyone and I'm very disappointed with the fact I spent $173 on something that's broken. Please let us know the address and name that you would like, for example: Smith 323. We includeindustrial strength 3M double sided tape which works great to seamlessly mount onto any wall surface. I am giving them a single star since giving them no stars isn't an option. Still waiting. *Batteries not included*. Next-day and Express delivery options also available. Be the first to know about our best deals! You can message Metalplex directly on their social channels. MetalPlex will not refund personalized customized products misspelled by the buyer. The most beautiful piece and the best customer service I have ever received. I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. Perfect. It took a very long time to receive our E,. Will be great once I get my living room all organized. The customer service was outstanding.. very good communication. It's really nice.Only the problem i have i choose the wrong number #12 the picture look to small. Amazing customer service. The shipping is slow but worth the wait! Customer service was excellent too. But when I contacted customer support they responded quickly and reassured me it was on its was. Size. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. Let's look at this organization and the Wall Arts industry. Took over a month to ship. Ill never buy from them again! Instantly impressed and even more so when my item arrived. Spend a few minutes and remove all the burrs/sharp edges from the piece before sending it to the customer. "I responded by asking for a refund since my product still hasn't shipped, they still have it, and it's far beyond the expected arrival date. Robert Slattery from Metals.com Anthony Bowers and Joseph something from Metals . - Black / 46" x 12" / No Just plug in your AAs and you are on your way. Light weight, well packaged and easy to mount. Very cool and Four Elements Alternative - Metal Wall Art. Customer Reviews are not used in the calculation of BBB Rating. Would make a great wedding gift!! I love the mix up of photos from the park. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. . Was worried about hanging it but should be pretty easy and stable. Love the black/shadow look in my computer area. Items arrived 14 days after their original "delivery date" and one of the items was missing. Exactly as pictured! Would recommend and use again! See Terms of Use. The first one arrived with a small cut in it. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. I would definitely purchase from him again and am so happy with the quality of this piece! Thanks all for running a strong reliable business. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. We use dedicated people and clever technology to safeguard our platform. I ordered on 9/25 from the company a mountain range of ********. Name Monogram Address Sign - Metal Wall Art. Got this for the break room at our office and canntot wait to put it up! on Twitter, Share While this room is not even trimmed yet, I knew just where this Moose belonged. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. Reached out via email no response reached out again threatening to cancel the order and dispute with the credit card company, they responded and said they "expect" to ship it out within the weekgiven all the other negative reviews and string alongs I will dispute the order and cancel with the credit card company if it does not ship out this week. It came packaged well. Thank you Metalplex for working with us and making our vision come to life! 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We also ensure all reviews are published without moderation. I ordered my product on 1/2/23 they claimed it was on the way, gave a tracking number. We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. Every time you visit a simple site and accept cookies, consent to their terms of use, or download an app, dubious data brokers collect your phone number, name, and, a lot of times, even the address. I certainly would never send a product like that out to a customer. Last but not least, Surfshark offers 76% off + two months free to the Scam Detector readers. This was exactly what I needed in my room to hang over my bed. All of the company's metal prints are handmade in the Orange County of the California. Metalplex made a custom item for me which turned out absolutely amazing! Contact Email metalplex@metalplex.it. A wonderful piece and customer service! Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. You can choose our standard version or add optional LED lighting. Great experience from start to finish - will be orderin Yosemite Mountain Range View - Metal Wall Art. Its georgous!!! The customer will be automatically refunded through the original payment method. AVOID THIS COMPANY ! My experience has been exactly the same: Delays, and ZERO communication. I wish I had read the reviews before ordering. Absolutely thrilled! I love these and they were so easy to hang. We love how this came out for us. The quality is awesome but they sent me the wrong address. The pieces are scratched up. It's perfect size for what I'm wanting the wall to look like. Exactly what we needed and wanted. Love this piece. If you feel the information listed on this page was useful, please share it on social media. Niceeee, I wish I had gotten a bigger size tho. White. Furthermore, it is important that the battery life is long. Great product. Still waiting. I am EXTREMELY satisfied with my experience! The pins hide themselves well. Complimentary ground shipping within 1 to 7 business days, In-store collection available within 1 to 7 business days, Next-day and Express delivery options also available, Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items, See the delivery FAQs for details on shipping methods, costs and delivery times. Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. The quality is great and it looks perfect in our house. Right now it sits above my bed, in our RV. I wish I had read the reviews before ordering. On 9/3/22 I paid for a large white metal bull. Product was damaged in shipment #26919. Great quality tabs fast shipping. Don't just take our word for it, ask our 50,000+ customers! Can't do that - they are thin aluminum sheets with some sort of plastic/fiberboard in the middle. BBB Business Profiles are subject to change at any time. 14 days later the tracking label has been printed not shipped. Login Affiliate Login. by Metalplex. A few days later I received an email from a "********" and was told I would receive a tracking number. This was absolutely perfect and communication was great! I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. Metal plex was great, and accommodated our request and as you can see, it looks great! It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. The mountain scenery fits in our laundry room perfectly!! On the second piece - no issues and were happy we gave them a second chance. Feb 16th Their reply from my first complaint Thank you for your message. I'm on my 5th correspondence with them & they will not give me a way to return. The shipping is slow but worth the wait! When it arrived, it was broke. Took a few days to ship out but worth the weight. Customers can definitely save lots of money with the help of Usa.coupert.com! Other newsletters like the information of Coupon and hot items will also be sent to you by email. They will notify you when your personal info is leaked online - so you can delete your private data from the Internet immediately. Copyright 2023 Scam Detector Media Inc.. All Rights Reserved. They then provided me with a *** tracking number that only stated that "Label Created". If you want your private data deleted from the Internet, you should contact Incogni. Misha could not have been more helpful. It is beautiful, my husband and I both cried when we took it out of the box , we lost our Baby , and the picture is so beautiful and life like , its like he is smiling at us ! When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Of the 12, one came in broken. Highly recommend. Still waiting ******************************************************************* business. Reach out to MetalPlex directly regarding career opportunities. Lately, many of you have asked us how to remove personal info from the Internet - and today we have good news. MetalPlex LLC. I can say that this company responded quickly to my MANY inquiries about non-delivery. BBB Business Profiles generally cover a three-year reporting period. Find out how we combat fake reviews. Great quality. I am going on three weeks since I ordered my product and still no delivery. Lightweight, color is perfect against brick. This rating means the business is Standard. Of the 12, one came in broken. I was offered a refund, did not receive that. We are a wall decor manufacturer based in Austin, Texas. I'm happy with the overall look, but what I'm surprised with is the thinness of the aluminum around the composite core. To register for a PayPal account, visit the website. It was bent. This rating means the business is Standard. We've been asked over and over again what are the most effective ways to stay safe online. Customer service was a pain in the a** to deal with, would not issue a return or refund. This was purchased as a housewarming gift, so sent directly to recipient. it will be perfect! Items Per Page. Its light weight and was super easy to hang. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. No refund offered. They have not responded to my emails since or returned any of my voicemails. Customer service was great. It came very nicely wrapped, no bent tips. Village+Post-Sutabai dist-Purulia, west bengal - 723121, India. Metaplex is a platform for NFT creators and developers on Solana. The website says "no hassle" returns. They replaced and shipped the item at no additional cost. Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! Love our mountains! Ordered 3 pieces from them. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. So to summarize a long process, they couldn't deliver on-time and the item I paid $254 was very cheap and not worth half of that price. I got the greyr and it looks so good compared to my black desk top! Items arrived 14 days after their original "delivery date" and one of the items was missing. Customer is responsible for shipping charges when making returns and shipping/handling fees of Great quality! MetalPlex works hard to be diligent and creative, providing its clients with the highest-quality wall art along with the greatest customer support in the business. No communication, no tracking updates. Stay away from these people. What more can you ask for? They havent shipped the missing item yet. MetalPlex is recruiting more members to join them. Item will need bending back to get flat. If you have placed an order within the last ***** days and have not received it, just know that your order is processed and is taking more time in transit than usual. Quality of wall art is suburb. It's so thin that any minuscule pressure can cause a dis-figuration of the surface of the art piece. We're happy to answer any questions you have or provide you with an estimate. Thanks for the great product. My son loved it. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. Took 6 phone calls before we could get in touch with someone who would even stay on the line with us. My husband and I love this in our new home! We love it! The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). We want you to feel 100% happy with your purchase. Perfect house numbers for our lake house. The buyer is responsible for the return freight and will refund in full. Mountains - Metal Wall Art Then sell them to third parties, such as insurance companies, banks and other marketing agencies. The first one came damaged in the mail and I contacted customer service and in no time I received a new one! Yvonne M. Great product. Very pleased and will shop here again. Suzanne Thomas. Claim your profile to access Trustpilots free business tools and connect with customers. The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. They look great and were easy to install. It took us such a long time to decide what to put above our TV & these were perfect. I hope to order from this shop again in the future! 06:39 PM. We also ensure all reviews are published without moderation. It was packaged well, but still got slightly bent at one end during the shipment. Not seeing something perfect for you? My address sign came so much better than I expected. I ordered as a gift.. we think it is beautiful! and great size for my wider shelving. Your experience matters. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Perfct for out outdoor gear company! Looks great on wall. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. Guardio has over 1 million users and is affordable (only a few bucks a month), it covers up to 5 family members or 5 different email addresses you have accounts with. Kicking myself nowwww!! It was totally protected by the packaging. Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. But it looks great. Highly recommend this seller!!! Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Wonderful product, got it pretty quick. What needs to be considered when purchasing a phone? Great gift!! For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. We absolutely love our metal-plex bulldog head! I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! Its georgous!!! Like the brushed silver. Love our sign. Takes many weeks to ship with no customer service help when requested. You need to use the electronic gift card within two years otherwise it will expire. Complimentary ground shipping within 1 to 7 business days.
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