Following the solutions mentioned below will allow you to cook food evenly again. Receive the latest news on new promotions, exclusive offers, and new arrivals. To install the latch, I needed 8-32 oval head SS screws, drilled and tapped holes for screws). There's a long online history that you can read if you Google Blue Star complaints. Updates. TP003418 Oven Door Hinges 6.95 inc. V.A.T. Overall - I think this was a great purchase, and am also happy with the cost savings over the competitors. My first choice is see if I can get the door fixed with some adjustments. June 22: They tell me that they'll check the status of my new door. Mary Prince Photography. But you can solve this problem using the solutions below. BlueStar oven overheating issues are commonly caused by a faulty thermostat which is responsible for regulating heat inside the oven. After doing some quick searches online I found this was a known issue called "collapsing light tunnel" not uncommon on this particular model. After contacting Bluestar they responded by informing me it will cost $862.50 to send me a new door. I thought M might have some tricks to hold the hinge when installing the door. I was going back and forth between Thermador and Blue Star, but now I am 99% into the BS. *Some oven doors don't need to be removed in order to separate it for cleaning the glass in between. I am now thinking perhaps fabricate a wood piece to jam between the hinge and the lock latch so the hinges stay in place when I try to remount the door. Turn Induction Installation Manual. We are authorized and trusted dealers for top single-wall oven brands. Your appliance has a . Attempt to keep these lubricated and clean. The only reason Blue Star replaced and installed my defective door when I complained was I told them I was going to call Seven on your side a consumer advocate program on channel 7 news and inform the public about their defective door and lack of cooperation and customer service. If the element appears to be defective, replace it with the help of a professional. Shop Now & Save Big! It's what the door rests on and what holds the hinge in the correct position. Step 1: Turn the oven off and unplug it from the outlet. Ensure the power cable is plugged in properly and the socket works. Put the inner door panel back on. This should, by any reasonable company, be covered by a recall; even if that recall applies only to units that suffer the issue and, thus, be an extra-warranty issue. The Bluestar saga has been dormant on my blog for quite some time and for . Ensure the oven is plugged into an outlet and the circuit breaker hasn't been tripped. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. My oven was hardly ever used and it just about caused a fire due to the door locking shut with a very hot, full oven of food. Get a custom quote from a BlueStar Kitchen Consultant. BlueStar oven, not heating is often caused by faulty ignition, worn heating elements, or objects obstructing the convection fan. Then, about 2 years ago as I remember, the smaller door started sticking AGAIN. In the preceding messages I see that other helpful Blue Star reps have also been mentioned and quoted. Accept Cookies. If the problem persists, the thermostat may be the culprit behind the problem. Radius Smooth The Everbilt 3-1/2 in. Figure out if theres an issue with the socket by plugging in another appliance. Discover reasons for removing. Downsides are few: - Wish the oven racks were ez glide. When I opened it, I could tell that the plastic rollers that guide the hinge mechanism had become brittle and shattered. The open top burners can be used at full power on pans as small as 6" for regular burners and 3.5" for the special simmer burner. But that would be a good question to ask. Only 3 left in stock - order soon. Wolf will not replace his oven, and I think "Wekick would be thrilled", if Wolf only wanted $125 to fix the porcelain> Ya Thinks? Their lack of accountability on a problem this serious and dangerous is shocking. The door on Blue Star Ovens are defective and should have been replaced by recall. Replaces any flat oven igniter with a 3.2 to 3.6 amperage draw (excluding blue ceramic . Warning: Long post. Too bad I was not aware of the free door replacement when it was offered. Commonly the door hinges may require a readjustment. That is until last week when it seized up again and would not open. (DONT! This allows the oven to trap all of its hot air. I wonder how many other people got that deal recently. It was their policy to provide gratis parts and labor to correct the issue with updated parts for ANYONE who called in, because it was a known defect corrected in later models. Also, this is a fairly simple "in home" fix. The redesigned door was introduced on all of the RNC and RNB v2 models about 5 years ago. Laurence is the industry leader, manufacturer and supplier of shower hardware. If this doesnt work, try using a putty knife to pry the door open. britannia a02844 genuine small oven door hinge. This angle allowed enough clearance between the heat shield and the back of the door cover, and also formed a ramp upon which the spring rods ride closed. Here's a set of videos created by Bluestar employee Matthew Schutte: The one for removing and reinstalling the door is here: This one shows how to take the door apart to clean the inside surfaces of the window and to get access to the hinges: I was sent a new door replacement and the company referred me to an installer who came to my house to install the door free of charge. In such a situation, try out the following solutions. The door hinges help the oven open e. (Must Read), Why Miele Appliances So Expensive? Gate. This allowed heat to escape, resulting in uneven cooking temps and extremely hot. So, you may be able to solve this problem by removing debris. I absolutely love the open burners though! The Bluestar is, on the other hand, a commercial range that has been "gentrified" enough to be legal for use in a residential setting and have added features and polish that make it more suitable and attractive for home use. Wipe off the latch. Well, call me a sucker. Franklin you are lucky to have received a free door. I guess their free replacement door was only for a limited time. There were lots of crumbs in mine. High-caliber construction. 8) reapplied the 5 door screws. There probably is build up of grime after all this time. On 10/6/2012 at 2:47 PM, JetRooster said: 1.5 year old Bluestar freestanding gas range door would not close completely. The cast members just make do with whatever is available to them. Defrosting Meat In Water Without A Bag? (Common Rice Pests). I have a Blue Star stove and noticed that the oven door was jamming shut during baking in high heat. If the cover plates don't fit, then you know that the hinge is not yet resting on the slot. A year ago the right side oven door began to get harder and harder to open. ), Does Rice Turn Into Maggots? I'm in the same boat. $19.99. My issue is I've got grease buildup in the 'air gap' that Matthew states 'cannot be accessed'. However, at times, you will notice your ovens light remaining off while its running. The Design House 188912 10-Pack Hinge 3.5" in Matte Black has a 5/8" radius corner, for use on residential duty wooden doors. This guide will explain how to choose the best lubricant as well as offer some of the top options available. If your Bluestar oven doesnt turn on, begin by checking the power source. Frustrating to read this thread with such a known issue and that they continue to not do the right thing. If they are, tighten them with a screwdriver. If none of these methods work, you may need to get in touch with a professional to have the door fixed. If your ovens broiler appears to be dysfunctional, follow the solutions below. Eucalyptus oil for germy door handles. To get this done, ensure the oven is turned off and cooled completely. bleach. A thorough cleaning should help. Robust power and unrivaled precision demanded by serious home cooks. $24.00. Before removing an oven door for cleaning, it's important to understand that different models and brands have different hinges. To access springs on the inside of the door, unscrew the inner panel of the door and remove it, exposing the springs. decided to disassemble the door and finger it out. Pella's attractive selection of storm doors & screen doors will complement the entrance to your home, with multiple styles to suit your needs. On some ovens the same hinge is used, on other ovens the right hinge and left hinge have different part numbers. This post was edited by applnut on Thu, Jul 11, 13 at 14:25, French Door Wall Oven - Brand poll (GE, Viking, Blue Star), AR Performer, Capital Culinarian, BlueStar RNB. Login. Technical Details. Bluestar ovens are an automatic choice for many homeowners, thanks to their excellent features and construction. However, you can occasionally run into niggles while using these ovens. Commercial. Blue Star. surface igniters, spark module, gas valves, gas orifices, thermostats, etc.) If thats the case, try following the solutions below to fix the issue. Opening the door slightly allowed me to compress the springs enough to attach a vise grip, to the tabs created by the cuts and bend them outwards slightly at approx 25deg angle. Get it Feb 9 - 13. . :(. They promptly replaced door and installation without charge. You should definitely get a second opinion before doing this since I only have experience with the latch type hinges shown in the video. I had to call Bluestar for emergency advice and was told to use a crowbar wrapped in a towel and pry the door open. Insert the inner oven door panel in the outer oven door frame. Its possible the light bulb has blown out. I will call Bluestar myself tomorrow, as this is what they quoted the appliance guy. If the broil element appears to be faulty, replace it. But I am wondering if they intend to stonewall me--possibly just too many of these complaints are rolling in and they're not willing to be Mr. Nice Guy anymore. Youthful Habits. bowl cleaner disinfectant. Like a commercial range, everything associated with the top burners easily comes apart for separate cleaning if necessary. I explained my scary experience and expressed concern that this is a known issue. Not sure whether to laugh or cry. On 10/6/2012 at 2:47 PM, JetRooster said: Bluestar Range RCS30 Door Hinge Repair/Fix, Daughter of Samurai's Big Fat Greek Wedding: The Movie, Using Temperature Data Loggers to Solve Mysterious Refrigerator Temperature Problems, Appliance Repair Training Webinar Recordings. What if something in the oven had caught fire and you couldn't open the door to extinguish it. We have placed cookies on your device to help make this website better. Rhome got a porcelain shard stuck in her finger, and I doubt many folks would be too crazy about eating anything baked that is seasoned with porcelain shards. The springs may be located in the inside of your oven door or they may be attached to the frame. I choose not to support a company that won't address a dangerous problem. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. The first replacement door I ordered from Guaranteed Parts (this is several years ago) was evidently equipped with the old-style hinge. What's the difference between voltage and voltage drop. The hinge always seem to spring back before I have a . But, this is true of any of these professional models. I spoke with customer service and did my best to escalate this problem. The door is a fire hazard. Then, instead of flipping up the latch on each hinge, completely remove the locking screw from each hinge. Also, you can oil it up and then wipe off the excess. Buy Whole Parts Oven Door Hinge Kit (2 Pieces) Part #00487747 - Replacement and Compatible With Some Thermador Ovens - Replaces AP2837518, 1028641 - Non-OEM Appliance Parts & Accessories - 2 Yr Warranty: Parts & Accessories - Amazon.com FREE DELIVERY possible on eligible purchases I have been having trouble with my 12 years old oven door like everyone else here. 01 - Thermador Range/Stove/Oven Door Hinge. But nothing worked so far. However, the new person to contact at Blue Star is John Ditizio (jditizio@bluestarcooking.com). Its really unbelievable that would put an insignificant profit over their reputation and the safety of their customer. Make sure to seat the metal tabs at the top of the panel first and keep the insulation in place. But if you do lose them, a nail, a pin or even just a bit of 14 gauge electrical wire will do the same job in a pinch. Here are nontoxic solutions for often-overlooked cleaning jobs. 2023 Prizer-Painter Stove Works, Inc. All Rights Reserved. If you dont notice any faults with the wiring, check the printed circuit board for faults and clean it. ), I used a Dremel with hardened cutting wheel to cut an approximate 1/4" incision, on the heat shield on both sides ( Cut with the blade rotating in a direction which doesn't throw debris into the fireproof mat material underneath the sheet metal heat shield ). When that happens, the slide no longer moves in the correct direction and the door is stuck. Baking soda for oven grime. Check the hinge pins for wear and tear. July 1, 2010: new door arrives. By Ventana Construction LLC. Slow heating of an electric oven can also indicate a variety of issues with the appliance. Do-It-Yourself Stories from Customers like You Jennair jjw9630cas double oven doors did not close all the way and . Our pizza oven doors are 3/16" thick. The hinges on the door were changed with the new door last year. First, check the hinges to see if they are loose. IMO, that's how a company should do business. The Wolf has a shiny, enameled, non-removable drip pan surrounding the base of the burners that shows every drip and scratches very easily. What I discovered, is Bluestar has a design flaw in the interior of it's doors (at least on 2010 models). This allowed heat to escape, resulting in uneven cooking temps and extremely hot knobs. 5. T047 Silastic, 732 Clear 150G tube After placing the door on a smooth covered surface ("Don't scratch the damn paint", she said with vigor! Many celebrity chefs prefer BlueStar, which provides all the power, precision, and control you could want. TP003691 Oven Door Hinges 12.95 inc. V.A.T. BEST OVERALL: CRC Power Lube Industrial High-Performance Lubricant. Now , let's be "fair and impartial" appinut. Freestanding Range Use & Care Manual. Lift the inner metal plate and set each new hinge in its channel on either side of the oven door. The door on Blue Star Ovens are defective and should have been replaced by recall. You may need to use your scrubber to loosen up some of the particles, but for the most part, this stuff is not cooked on like the gunk on the inside of your oven. But now I am having trouble getting the door back on the oven. Bluestar updated the hinges and sent us a new set with a new door last year. Debris can often get stuck between the blades of convection fans and stop it from circulating hot air around the oven for an even temperature. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. You can be certain about this by cooking a batch of food as a test to check the heating. They prevent you from accidentally lifting the door out of the oven (not that you should ever pull up on the door handle anyway). The Oven Won't Turn On. Hi. My feelings are in no way brand-related. (4 Ways To Avoid), At What Temp Is Boston Butt Done? We called CS and they quoted us $300+ and shipping. Contact CRL Customer Service. Awesome repair tip on hinge problems in Bluestar ranges from Appliantological Brother Rooster. On some ovens the same hinge is used, on other ovens the right hinge and left hinge have different . He states that around the 1:20 mark of https://vimeo.com/259944251. I will eventually buy a new oven from a differnt company. Starting at $10,695. Free Shipping on orders over $100! However, if even one of those buttons stops working, its almost impossible to use the oven. To identify a faulty igniter, you must check if the igniter glows when the oven is turned on. Fisher Paykel Dishwasher Spray Arm Part 527475. Before buying the Wolf, my wife and I had the same discussion: Form vs. Function. Latch issues: a broken latch that may need to be replaced. Counter Depth Refrigerator Use & Care Manual, Touch Induction Cooktop Installation Manual, Touch Induction Cooktop Use & Care Manual, Ventilation Inline & Remote Fan Installation. Step 1: Turn off the oven and unplug the power cord from the outlet to avoid the risk of electrocution. flee - would you please post your model number and when it was purchased? Step 3: Flip the catches on the door hinges towards yourself using a flat blade screwdriver. En espaol. The tolerances for the latching mechanism to work are pretty tight, making it almost impossible to reinsert the hinge into the range without it flipping into the wrong position. The thermostat is the part of the oven that keeps it from overheating. . By using our site you agree to our use of cookies in accordance with our. Try not to lose them, as you might want to service your door and then it's nice to have suitable screws at hand. Course I wish you the best of luck with your Wolf, I know how much research you did, before buying it! Figure out if there's an issue with the socket by plugging in another appliance. . After that, open and close the oven door until the squeaking stops. In general, simple => reliable. and was told they could provide that new door for $100. I was able to take the door off and rebend the inner metal liner back in shape. In the end, without regard to price, I much prefer the Bluestar over the Wolf. Downside of clean up is that you need to wait for the very hot grates to cool down, which is not quick. However, removing debris doesnt help; test the fan motor for continuity using a multimeter. They can sell you a new door, and they might even be able to sell you new hinges. The safer bet was to go with Wolf's reputation for excellent customer service and also get its attractiveness and potential resale advantages at the same time. kep star nuts. First, open the lock. Position the handle . And I agree with M. I have had a reasonable good service from the stove over the last 12+ years. A very long story short: We had an unresolvable trouble with the Wolf that ended with the company replacing it and then, later, buying the replacement back (really excellent customer service). It about their failure in being a responsible manufacturer and dealing honestly with a problem. I even copied a link to this thread. We are selling the entire door assembly for $125 (our cost) instead of the retail $495 to get our customer taken care of. The incremental price difference wasn't all that bad. The most recent problem has been a rather scary one. At times, you will notice your oven-cooked food to be unevenly baked. So, a modern door should be able to be mounted on an older range. But, unless things have changed, they aren't handing out free doors like candy. Freestanding Range Installation Manual. Use a damp cloth or sponge to clear out as much debris from the latch slot as . See post titled: "Oven door too hot? GE WB14X103 Range Stove Oven Door Hinge, Left Side AP2020720 PS231611. Dust, window coverings, contemporary designs and more are inspiring lively conversations on Houzz, You don't need to go big or permanent to go bold with color in your rooms; you only need to master the easy art of the toss, Learn how to use drapes, shutters, screens, shades and more to decorate French doors, sliding doors and Dutch doors, Splash bold green, blue, orange or red on your front door, then balance it with a more restrained hue on the rest of the house, Rich reds draw the eye and send an inviting message. Product information . After lubrication, reattach the latch on the door with nuts and screws. Eclipse Polished Chrome Grade 11 Fire Rated Ball Bearing Hinges 102x76mm 3 Pack (8110J) (48) Grade 11. This slide is hidden inside the door and isn't user serviceable. Be aware that TV cooking shows/competitions don't outfit the on-set kitchens based on "what the pros prefer". weld on hinge. 3-1/2 in. Those looking to cook restaurant-quality meals at home should look into the BlueStar line. . If you haven't lived with one yet, here are a few things to know, We cover all the angles of the kitchen corner, from savvy storage to traffic issues, so you can make a smart decision about your sink, Poor flow and layout issues plagued this kitchen for a family, until an award-winning design came to the rescue, No more boring screen doors! 211346 RECEPTACLE NUOVA STAR. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. x 5/8 in. If the fuse has blown out, get it replaced to fix the issue. Oven Not Heating Up but Stove Works (with 5 Simple Fixes), My Oven Won’t Turn Off (With Solutions), Why Are Viking Stoves So Expensive? We don't fuss much over the grates themselves. We use cookies on our site to give you the best experience. Elevated style defined by your unique design sensibilities. In the case of the door mentioned by Amanda (above), her attempts to open the stuck door resulted in twisting it out of shape. $199.00 $89.00 The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Houzz Pro: One simple solution for contractors and design pros. Your Most Trusted Source for Hinges and Hardware. You can check the switch using a multimeter. Yes, I agree that replacement of the entire door assembly is the best decision. Customer Service: 1.800.421.6144. We wipe down oil on the stainless steel with a damp cloth - and then wipe with a towel. TP004788 Oven Door Hinges 13.99 inc. V.A.T. First, you have to turn off the oven and let it cool off. These hinges are made by Nouva Star for the DCS ovens as original. So, I will look for a replacement door for less and do all I can to warn any potential new BlueStar customers to avoid them at all costs. Its hinges were failing. The oven thermostat could also be why your oven isnt heating up. The response you get at BS depends on you to talk to. machine screw nuts. The Blue Star has changed the quality of our cooking. As far as high end, I think Miele makes nice stuff, and their management is responsive to problems, unlike BlueStar, who leaves a BS response on GW that asks a customer to call them, but then does nothing to help customer. So, instead, I do suggest you replace the entire door. - Would be handy to have a smaller grate over the simmer burner for a small pot like a butter warmer. At some point in the last couple of years, they opened a US warehouse that they ship from. If your Bluestar oven doesn't turn on, begin by checking the power source. That's a surprising fringe benefit. The heat from the burners is notably stronger than the Frigidaire's. I can't say, tho, if Miele has 30" or open burners. Supplying Demand W10299224 1875779 Electric Range Door Hinge with Spring Replacement Model Specific Not Universal. Next, try pulling on the door while turning the knob. The broiler is a great feature that allows you to cook particular foods to perfection. Can anyone recommend a RELIABLE dual-fuel 30" unit with open burners? @Franklin Lee Just an update. The new door probably will take sometime to get here shipping to Canada. It's pretty obvious when you see it. Ultra Durable 297147700 Freezer Door Key Replacement part by Blue Stars - Exact Fit for Frigidaire Kenmore Electrolux freezers - Replaces AP4301346, PS1991481 - PACK OF 4. This is a widely-reported and known issue with a clear fix that resulted in changes in later production models. To access frame-attached springs, open . I am a bit confused bc I have been charged $28 so far. Some wear and tear is expected after ~10 years. We are OVEN experts and we are standing by today to assist! The Wolf has a dual level burner design which makes it really good for low simmer capability but its closed burners overshoot small pans at higher than medium flame settings. I was really worried about the clean-up factor. PLEASE and THANK YOU! So, refer to the solutions below to bring self-cleaning back into action. In Stock. x 5/8 in. To identify a faulty thermostat, check if the oven is heating up to the set temperature. They then offered to send us one for $296 plus shipping. HingeOutlet. You will need to be very sure that both hinge hooks are fully engaged on their respective hinge pins inside the range before removing those screws. Wear work gloves to protect your hands when installing this part. Thank you all for your comments. The oven has rarely been used. So, for example, we are now able to make better stir fries, and boil water way faster. Unfortunately, this will eventually lead to serious damage or someone getting hurt. Total price: $153.97. Most Affordable Side Swing Wall Ovens: Bosch Benchmark HBLP451RUC ($3,549) and GE Profile PTS700RSNSS ($3,198) Honorable Mention: Thermador POD301LW - $5,799. Get a custom quote from a BlueStar Kitchen Consultant. Bluestar definitely has a door "problem". Reach out to guaranteedparts.com. The door hinge sometimes is sold with all necessary . I agree, that's how they should do business. Step 5: Grip the sides of the door and lift it off. If it is not working properly, the oven will not heat up to the desired temperature. then pulling the door from the oven. These posts should inform the Blue Star company that it is a problem with many owners. Installing the doors is easy, if you can lock the hinges in the open position. But the replacement door came quickly and I popped it in immediately. (3) $39.08. 6) I applied lubrication to the hinges and moved the door gently until it could open. I do not even have the self clean function. So far, so good. The average BlueStar oven has a lifespan of 15 to 20 years. BlueStar ovens are reliable ovens, with sleek designs that come packed full of features.Dont worry if you bought a BlueStar oven and are having trouble (or at least try not to). The fact that this problem has been ironed out in later models is not much consolation to those of us who are stuck with earlier models. After a time, Garland lost interest in that market and sold it entirely to Prizer-Painter. Funny how they used to bend over backwards to replace the defective door but now, it's too bad so sad, sucker. That's the critical part. I've never seen this particular hinge mechanism but it looks like the hex head screw would serve the same function as the pull down latch shown in the video: I would guess that you would insert the door and pull it down so that it is horizontal (demonstrated in the video starting at time 00:50). I will wait for an answer. So in no time at all, the problem returned. Hope they find us here! Also, you should have received two metal cover plates. I had a Wolf all gas 30" range for several months in 2015 before I got my current Bluestar 30" RCS v2.