Heres how to spot it. Because you will have an opportunity to look at the tickets available for a particular event and determine which tickets to purchase, it is your responsibility to confirm any relevant details by contacting Vivid Seats. Users may not use any Vivid Seats Property in connection with any product or service that is not offered by Vivid Seats, in any manner that is likely to cause confusion with Vivid Seats' business, or in any manner that disparages Vivid Seats. Can a vacation rental host cancel my stay and keep my money? Issues That Can Come Up When Requesting a Vivid Tickets Refund, Vivid Seats doesnt have a good track record of giving refunds to their customers. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. To get a refund, your show must be canceled, and Vivid Seats gets to determine if something is canceled. Can Vivid Seats keep your money for a canceled show? Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? Himbergers case is about more than a company that tries to keep your money. Aegean Airlines refunds one ticket but not the other. Further, the provision that has been deemed to be invalid or ineffective shall be enforced to the greatest extent permitted by law. A form for initiating arbitration proceedings, Demand for Arbitration, is available on the AAA website. If a party does not return the list within the time specified, all persons named therein shall be deemed acceptable to that party. Events may be canceled by the team, venue, performer, or promoter. Get No Refunds tickets and the No Refunds show schedule from Vivid Seats. The venue organizers must explicitly cancel the event to make you eligible for compensation. Vivid Seats respects the intellectual property of others, and we ask you to do the same. An inherent risk of exposure to and contraction of COVID-19 exists in any place or venue where people gather. Livid With VividHow To Demand a Vivid Seats Refund. According to court documents, the claim submission deadline has passed. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. If the parties fail to agree on any of the persons named, or if acceptable arbitrators are unable to act, or if for any other reason the appointment cannot be made from the submitted lists, the AAA shall have the power to make the appointment from among other members of the National Roster without the submission of additional lists, except that for the appointment of an arbitrator for a dispute or claim relating to the intellectual property of you, Vivid Seats, or any of Vivid Seats corporate family members (for example, trademarks, trade dress, domain names, trade secrets, copyrights, or patents), the individual appointed shall either previously have served as a federal judge or be an attorney who has specialized in intellectual property law for at least ten (10) years. But if youre looking for a lower price, then you might want to skip Vivid Seats, which adds commissions and fees to its tickets. These Sales Terms govern your use of Vivid Seats.com, our mobile application, purchases through our customer call center and your purchase of any product from Vivid Seats. After you place your order and your order is confirmed, we guarantee that your tickets will be within the listed zone or section listed or one comparable and that you will receive these tickets in time for the event or your money back. The exact delivery location for Special Delivery orders will be designated by the seller. Grounds Admission Pass/Grounds Pass. During the pandemic, ticket sellers played word games, saying they were simply rescheduling their performances. By placing your order, you (i) acknowledge that sales are subject to our final sale terms, including the refund, postponement, and cancellation policies as stated throughout these terms; (ii) you acknowledge that Vivid Seats does not offer buyers remorse refunds; and (iii) you authorize Vivid Seats to charge your method of payment for the total amount, which includes the ticket price, service and delivery fees and any applicable taxes. The hosts cancellation policy will apply as usual. The Vivid Seats marketplace is open to the exchange of any tickets for which there is a market, and that do not violate Vivid Seats policies. When tickets are shipped to you, it is your responsibility to confirm that the tickets delivered to you are consistent with the order you placed. Himberger checked this site for executive contacts but couldnt find any. Vivid Seats shall not be held responsible for any such seating relocations or other changes to the Event Details and will not be obligated to provide a refund or any other compensation. THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. Not like this, How to get your money back from a Zelle scam or accidental money transfer, This PayPal invoice scam almost got me. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Our goal is to make your search and purchasing experience as easy and efficient as possible. Vivid Seats uses your information only as described in Vivid Seats Privacy Policy. Were always here to help. No agency, partnership, joint venture or other relationship is intended or created by your use of the site. He previously suffered a brain aneurysm on February 18, and was ultimately taken off life support. If you cant make it by December 15, you can apply the value of a wholly unused ticket toward the purchase of a ticket for a future date, according to its website. Because the beginning of the MLB season has been postponed, SeatGeek will refund canceled spring-training tickets. But why cant I get a refund? Call toll-free: 800.501.9983 International: 925.206.3066 OK, GOT IT From among the persons who have been approved on both lists, and in accordance with the designated order of mutual preference, the AAA shall invite the acceptance of an arbitrator to serve. As our Sales Terms and Conditions state, all sales are final. For the avoidance of doubt, if a ticket is subject to a pricing error, Vivid Seats may offer the tickets to you at the corrected price. The Wagner opera returns to the Met for the first time in 17 years. No. Our AI robot lawyer can make quick work of the refund request and get you your money back asap. The new miniseries attempts to faithfully re-create the reading experience, but as with any adaptation, certain details dont make the cut. should have advocated for him instead of rolling over. For a dispute or claim relating to the intellectual property of you, Vivid Seats, or any of Vivid Seats corporate family members (for example, trademarks, trade dress, domain names, trade secrets, copyrights, or patents), the list from the National Roster shall be limited to individuals who either previously served as a federal judge or is an attorney who has specialized in intellectual property law for at least ten (10) years. Did the company have to return Himbergers money? Its going to give more credence to your chargeback claim. If your event is canceled, you are protected through its SeatGeeks Buyer Guarantee, which states you will be refunded the full purchase price or issued a credit to be used for a future purchase to be determined in SeatGeeks sole discretion, according to SeatGeeks website. If a rescheduled date has already been announced, you will receive an email in May with instructions on how to request a refund. In addition to filing the Demand for Arbitration with the AAA, in accordance with its rules and procedures, you must send a copy of the completed form to Vivid Seats at the following address: Vivid Seats LLC, Attention: Legal Department, 24 E. Washinton St., Floor 9,Chicago, IL60602. Fill out this form for a FREE and prompt case evaluation. It offers peace of mind, safety and security., Yeah, sure. This FAQ explains our general policy and approach. Subscribe now. They tried looking for another ticket, but since it was very last minute (literally like.minutes before the show) I asked for a refund and they issued it within the next day. Plus, we have insightful letters, insider tips, and more. To stay up-to-date on the events status, monitor the venues website from time to time. If your admission to the event is denied or revoked because (i) you have willfully failed or refused to comply with any such safety and health policies of the venue and/or event organizer/promoter, or (ii) if you have failed any health screenings or lack the vaccination status required by the venue and/or event organizer/promoter, you will not be eligible for any compensation from Vivid Seats. Whats Next for Convicted Sex Criminals Harvey Weinstein and R. Kelly? Ticket marketplaces like Vivid Seats do not control these decisions. In the event that Vivid Seats deems an event cancelled in its entirety based on a reduction in capacity: (i) all outstanding orders for such event will be cancelled; and (ii) the event will be reposted for sale with the adjusted capacity and known restrictions. The 100% Buyer Guarantee promises the ticket purchase is secure, the tickets will arrive before the . If you made a reservation after March 14, you are not covered under COVID-19-related circumstances unless the guest or host is sick with COVID-19. Vivid Seats shall not be deemed in default or otherwise liable under these Sales Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, pandemic, danger to public health or safety, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, law, ordinance, regulation, legal order (unless caused by Vivid Seats default hereunder), failure or delay of any transportation, power, or communications system or any other similar cause not under Vivid Seats' control. The site, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) ("Vivid Seats Property") is owned by Vivid Seats and will remain the property of Vivid Seats. General Terms 28. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. If an event is cancelled with no rescheduled date, you will receive a full refund of the purchase price (including delivery charges, less possible restocking fees), or a credit for use on a future purchase, as determined at our sole discretion (this may vary by jurisdiction, including California (see California Business and Professions Code section 22507, under which Vivid Seats will facilitate a request for a refund from the ticket seller). . Any customers holding tickets through June 7, 2020 that have not received an email by April 12 should reach out to their point of purchase for information regarding exchanges or refunds.. To qualify for compensation, the buyer must return their tickets to Vivid Seats within 2 weeks of notice from Vivid Seats that the event is deemed Cancelled. No refunds or other compensation will be given without the original tickets, unless otherwise determined by Vivid Seats, in its sole discretion. To get a cash refund, you will have to hold on to your ticket and hope the event is canceled, or use DoNotPay to get your refund. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. After SXSW was canceled this year, a blog posted on its site on March 12 says that ticket holders 2020 ticket to the festival could be used in 2021, 2022, or 2023, and 50 percent off the walk-up rate in an alternate year of your choosing between 2021 and 2023. This didnt sit well with some ticket holders. (2) Disputes or claims where the sole form of relief sought is injunctive relief (including public injunctive relief). . For more information, see the settlement website. YOUR USE OF THE SITE AND ANY MATERIALS PROVIDED THROUGH THE SITE ARE ENTIRELY AT YOUR OWN RISK. Can I get a refund for my Marriott Vacation Club Points? Unfortunately, no. Live Nation Entertainment Inc., its subsidiary Ticketmaster Entertainment Inc., and Vivid Seats LLC were hit with suits in the Northern District of Illinois for failing to issue full refunds for shows canceled due to the coronavirus. Events and concerts are continuing to get canceled, so if you had plans for an outdoor festival or Broadway play this summer, make sure to check your ticketing company for information about refunds and ticket credits. In certain instances, a venue, promoter, or any entity putting on the event will require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond Vivid Seat's control.