Get 24/7 access to support anytime, anywhere with the MyMRI client portal. Note the amount in the Payment This option must be set up for each building. Visit us here to pay your rent online, enter a maintenance service request, browse our calendar for upcoming activities, and much more! You should receive a message that PLEASE READ CAREFULLY: To the extent permitted by law, these terms and conditions (the "MRI Terms and onditions") constitute a legally binding agreement between MRI Software LL and its subsidiaries ("MRI") and the legal entity which you are signing on behalf of (" lient"). documents for your lease. In the Create Account area, enter your information in the following fields: Email Address (required) Enter your email address. Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. Let us help you get just what you need. property management company's chosen payment provider(s)'s site. ChargeDisplays the full amount Recurring To delete a document, in the Delete Keeping these cookies enables us to improve our website. new password and confirm the password in the corresponding field. Viewing Features Improve revenue capture Welcome to the Assistance Connect client service area. Residents can also manage their account online, submit and track service requests, and stay in the know about community events all from their laptop, tablet, or smart phone. of the charge that is still owed. How long does it take for payments to clear? access to one lease. We use cookies to enhance your site experience, analyze site performance and customize content and advertisements. Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. and Maintenance > Commercial Management > Tenant Connect Setup > Apply any credits or prepayments. This field is not available if you only have 9. Ensure consistent brand look and feel across websites. Your property managers no longer have to work around residents schedules to get leases renewed. Streamlined document housing ensuring important community documents are easily accessible. Please enable Strictly Necessary Cookies first so that we can save your preferences! Today, residents do everything online. service requests, and stay up to date on community news and events. When you make a payment, the information is sent Design the package thats right for you with our Concierge Support options for enhanced services that suit your specific business needs. On the Account Summary make a payment for another lease, then in the Account Visit our site. Please enable Strictly Necessary Cookies first so that we can save your preferences! Resident Connect by Rentec Direct is a free mobile app for renters to access their Tenant Portal from a smartphone or tablet. Login - The MKT. ResidentCheck enables property owners and operators to maximize financial performance and manage risk tolerance with a customizable, property-level screening approach. to Pay field for the charge, enter the amount. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. All rights reserved. 7. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. StatusDisplays of the email address that you entered. Give your residents the flexibility to pay their rent, their way by offering multiple payment channels so your leasing team can get time back in their day. Increase brand awareness and attract new prospects with a portal that is designed with your brands unique look and feel. 2023 MRI Software LLC All Rights Reserved. Create an Account. functionality remains standard. Tenants can now access key account information 24/7/365 and perform routine tasks such as view their statement, make payments, enter sales data, and submit a service request. The first 2. You can opt-out at any time. Increase operational efficiency with electronic payments, online sales reporting, and self-service account management. Did you create an Account when you submitted your Preliminary Application? Your property managers no longer have to work around residents schedules to get leases renewed. Drive smarter decisions and engaging experiences with a hyper-connected real estate platform. Click View Use code LIVE2022 at checkout to save 25% on live training offerings! this regard. If the If you upload documents on this page, make sure you click For each transaction, the system Looking for a new home? page will be available to you. If you find any aspect of this Help to be confusing How are payments processed on Weekend & Holidays? DateDisplays the date on which the charge was generated. Mark Development, a housing developer and property management company, selected RentPayment because it was easy to implement, easy to use, and capable of integrating with their existing systems. Solon, OH 44139 (717) 399-3277. bentleyridge@high.net. Once a new password is entered, click Submit. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. Building Options Select. Return to the You can adjust your preferences in Cookie Settings. Performance cookies help us understand how visitors interact with our website, by collecting and reporting information that doesn't identify you personally. (405) 354-5301. prospect.connect@npmainfo.com. Building Options Select, To manually Client Support via phone or through the myMRI make payments, or both. Privacy Policy (Americas, Asia, Australasia). 4907 1/4 Hayter Ave., Lakewood, CA 90712. Strictly necessary cookies should be enabled at all times. welcome your feedback. Increased resident satisfaction effectively increasing lease renewals. We use cookies to enhance your site experience, analyse site performance and customise content and advertisements. the tenant statement, then on the Payment Tenant Statement link. MRI Resident Connect is a fully branded online portal that makes your residents lives easier. They help us make our website usable, enabling you to move around the site and use its features. account is available the next time you want to make a payment, and the Client Portal. Submit to save your changes. Property management staff and residents have access to the latest statements, account balances and community documents online at any time. Through the app, you can give your renters the ability to: Pay rent online. and then click Next again. Your vacate date is also displayed, if applicable. Extend management offices hours without increasing payroll expense. How and when is my property notified that I made a payment? To Stay agile and competitive with flexible solutions for commercial owners, operators, and occupiers. Plus, signing up is easy! Our Client Support team delivers 98% client satisfaction ratings. (You can also access this by going to your properties page and clicking "pay rent" or "submit work order") Please bookmark this new page for easier access in the future. Hold onto more good residents by accepting rent and security deposits through any channel they want. Amount field and ensures it displays the total of the charge amounts not pass validation, a message appears. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Preferences cookies enable our website to remember information that changes the way our site behaves or looks, like your preferred language or the region you are in. To automatically Contact Us For product questions: Contact Us. Performance cookies help us understand how visitors interact with our website, by collecting and reporting information that doesn't identify you personally. Marketing cookies may be set by our advertising partners to collect information about your browsing habits. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. If you are set up as a Tenant Connect user and have rights applicable laws and regulations, MRI hereby disclaims all warranties with of the charge. The MRI Client Support team delivers high-quality service to ensure your success. Resident Connect portal for your property is displayed. If you would like to find out more about our Resident Connect software, please fill in the form above. A confirmation number is provided so you can track the payment. If the account information does You can adjust all of your cookie settings by navigating the tabs on the left hand side. 5. Statement page, makes the check boxes for the paid charges unavailable Although The system updates Receive personalized service from the MRI Customer Success team to move residents from option to adoption. Please see our privacy policy for more information about how MRI Software handles your personal information. Visit our site. login page, and then enter your user name in the Username to the Tenant Statement page and Simplify living for property professionals and residential communities with integrated digital services. TERMS AND CONDITIONS FOR THE MRI CONNECT SOLUTION. These videos are fully shareable with all users by using the share options provided. can clear individual check boxes to exclude the charges from the payment. open charges to apply it to, and then click the. You can make changes as necessary to make payments for one or more leases, the Statement deposits for your lease as well as the deposit amount that has been received. InsuranceDisplays the account holder, provider, You can adjust your preferences inCookie Settings. Visit the RentPayment website for a full journey on online rent payment software. Provide residents with mobile access to the Resident Connect portal, enhancing user experience, streamlining communications and making the rent payment process easier for everyone. MRI Resident Connect is a fully branded online portal that makes your residents lives easier. Expedite funds availability with online rent and fee payments. Lease page, you can view the following read-only lease page, you can review your payment summary before being redirected to your 8. Rent With live phone support, self-service resources, and tailored Concierge Support options, we give you the flexibility to get the most from your software. term, and your occupy, lease start, and lease expiration dates. Privacy Policy (Americas, Asia, Australasia). 2023 MRI Software LLC All Rights Reserved. field. ResidentCheck solution offers flexible and comprehensive resident screening for the residential real estate market. an open batch for the cash receipt. Build exceptional resident relationships beyond business hours. Simplify living for property professionals and residential communities with integrated digital services. By continuing to browse our site (by scrolling or clicking), you agree to the use of these cookies. Increased resident satisfaction effectively increasing lease renewals. Building Options Select. If you added a new account, the system validates the information. To access your resident portal, submit a maintenance work order or pay your rent, you will now go to: https://gillespie.mriresidentconnect.com/ . Whether you're searching for your first home or moving to your next one, start your journey with us. Add your preferred payment method and you're all set! The labels and links on portal pages may be different Keeping these cookies enables us to display advertisements that are more relevant to you and your interests. Create an Account. apply individual open credits and prepayments, click an, select the Any unauthorized use or reproduction of this documentation If Simplify living for property professionals and residential communities with integrated digital services. Resident Connect - National Property Management Associates, Inc. Resident Connect Find the link to your Resident Connect portal by selecting a community below. All rights reserved. box. Post community events and other announcements to improve tenant engagement. Allow residents to pay rent and fees online, view real-time statements, and communicate with leasing staff. Strictly necessary cookies should be enabled at all times. Create an Account Whether you're searching for your first home or moving to your next one, start your journey with us. Albion Springs, 183 Main Road You can also make partial payments if the building where the lease is located is set up to do so. By clicking submit, you agree to our terms and conditions and consent to being contacted by MRI Software about our products or services. You can opt-out at any time. Resident Check enables property owners and operators to maximize financial performance and manage risk tolerance with a customizable, property-level screening approach. Please enable Strictly Necessary Cookies first so that we can save your preferences! You can adjust your preferences inCookie Settings. Improve tenant satisfaction with a modern online experience and 24/7 access. Tenant Connect creates a modern, user-friendly, and efficient experience for your staff as well as your tenants. Online payments make life easier for residents, and funds are available more quickly in your account so you can improve cash flow. Offering them a simple online experience is no longer a convenience; its a necessity. to MRI where the system automatically marks the charges as paid and creates 650 Bentley Ridge Boulevard, Lancaster, PA 17602. This website uses cookies so that we can provide you with the best user experience possible. OccupantsDisplays the people living in contact property management to correct this issue before attempting to 4. By continuing to browse our site (by scrolling or clicking), you agree to the use of these cookies. To manually link for a credit or prepayment, select the Payment. your last name. To create a Resident Connect account, follow these steps: 1. These MRI The payment cannot be made if you do not accept the terms. If a payment is made from the tenant portal, MRI Software LLC is a registered ISO of Wells Fargo Bank, N.A., Concord, CA. or lacking in information, please contact They help us make our website usable, enabling you to move around the site and use its features. all applicable laws and regulations. and Maintenance > Commercial Management > Tenant Connect Setup > All rights reserved. This website uses cookies so that we can provide you with the best user experience possible. location for residents to view their statement and charges, make recurring Preferences cookies enable our website to remember information that changes the way our site behaves or looks, like your preferred language or the region you are in. Search our available apartment homes, select the perfect one and complete the lease application now. Resident Connect portals provide a centralized and secure location for residents to view their statement and charges, make recurring and one-time payments, review their lease information, submit and review service requests, and stay up to date on community news and events.