But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. See Also: Loomis insurance customer service number Preview / Show details. Contact Loomis. Loomis customer service is second to none. Every thing in between too. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. This is critical. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Contact Us, Have a question? Contact Us. Our CollectShip service provides you with options to make it easier to process shipments. Email * Phone * I am interested , We have received your contact form submission. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. . Will be the last time for me. Loomis customer service. I wouldnt buy another Loomis rod if it automatically set the hook. Woodland, Washington 98674. 1359 Down River Drive. One of the most important lessons from COVID is how much the USA needs to diversify its supply chain away from China and other countries. All rights reserved. This is a simple, solution to your AOG related financial losses. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Gear & Gadgets on the Texas Fishing and Outdoors Show, Powered by UBB.threads PHP Forum Software 7.7.3, Moritz Chevrolet - 9101 Camp Bowie W Blvd, Fort Worth, TX - Monte Coon (817) 696-2003. Loomis has awesome customer service - I should know 'cause I've had to use 'em more than once (try three or four times) and that's one of the many excellent reasons I continue to buy/use their rods. $595.00 - $625.00 Shimano G. Loomis Conquest MBR Casting Rods Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. - St. Croix - my call was answered after a 5 minute wait (they do provide a call back option), and stated to be less than a month. Warranty With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. "If it does happen, call the G.Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. If you have an account, sign in now to post with your account. I cannot see any kind of commitment to the customer by Loomis. I would be more understanding if the customer service part hadnt been so bad. i had the same thing happen on the first fish i caught on my flipping rod down at falcon. For warranty questions, click here. I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Xpeditor service for NRX replacement delayed 1 to 2 months. How was your experience? For billing or invoice related questions email click Maybe you had bad luck with them. growth mindset activities for high school pdf For general questions, please use the form below or call. The new GLX is a beauty. Took it fishing a few weekends ago. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. For driver complaints, please call 800.327.4677. Your link has been automatically embedded. This material may not be posted on another website. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. Our customers receive peace of mind knowing that were always here when they need us. 1359 Down River DriveWoodland, Washington 98674Phone: 1-877-577-0600, 427 Pido RoadPeterborough, ON K9J 6X7Phone: 1-866-491-5229. What happens if the rod becomes 20 years old and they dont make it anymore? Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. I am glad your experiences were better. "We completely understand the frustration anglers experience from either a defect that . Loomis Homes. Loomis Flooring USA 5825 Horseshoe Bar Road, Loomis, , Loomis Development is actively seeking raw land to purchase for the development of lifestyle homes and thriving communities. Right after we got off the water I went to try and take the rod back (I've had it about a year). Visit our Support Centre. Being understanding of a company during these times is everyone's own deal. Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. Is the $50 replacement policy a lifetime thing? Choose from the options below and find the answers you need. Search all available positions or learn more about eligible benefits. Please note: applicable product discounts will be displayed in the cart. I'd heard good things about Loomis customer service and learned first hand today that it lives up to billing. For warranty questions, click here. Regardless of the situation, there is a dedicated support or account resource ready to help. Messages 22 Reaction score 10. Display as a link instead, Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. Read This Before Posting! Customer Service 1-855-256-6647. It is not prejudicial to state the facts of what happened and the results of those actions. https://t.co/RBzCkjIPCx, 2021 The Loomis Company good fish, but not near big enough to break a rod. instructions are on the form. Please refer to our service alert section for updates. I hear you. Same situation. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. Register your G. Loomis rod within 30 days of purchase. View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. styled components as prop typescript; indie bands from austin, texas; dr pepper marketing strategy; barking and dagenham hmo register; famous belgian chocolate brands dyson ball animal pro plus hard to push. I am not at all indifferent to the impact of COVID. Please edit your content to remove the highlighted words below. I had rodthat I broke earlier this year. etc. Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). 3 Adams Central 47, No. Hopefully others have a different experience. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). For as little as $30 per flight hour, you are covered. Pasted as rich text. I had a small bass on my Loomis dropshot rod, and it broke about a foot below the tip as I was lifting the fish into the boat. The first rod they said 2-3 months and it was less than 3 weeks. Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. You may pay a price for the rod at first, but they back them up. Phone: 1-877-577-0600. It was as much about the indifferent attitude by the representative. For immediate assistance simply click on the live chat button to start a conversation That's what we call going the extra mile. JetSure is the only AOG insurance solution available today. Loomis Express has what it takes to be your Canadian shipping partner, with a wide range of Domestic and Export services to get your packages wherever they need to go. G. Loomis Canada. Be the first to hear about products releases, news and events. It is not my intention to bash G Loomis here as I have used their rods for the past 25 years or so and always been pleased although I have not had to utilize their warranty program or customer service. The rep stated that even after it passes warranty, there is a good chance the replacement rod may not be in stock and would likely not get replaced until after the New Year. The NRX though is getting updated. Sorry, but the page you are looking for doesn't exist. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). A career at Loomis comes with many advantages. We are in a unique situation that creates chaos. Learn more about the benefits of MyLoomis. Nor may it be copied, published, rewritten, or redistributed. You can post now and register later. here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer Service 1-855-256-6647 Outside of Canada please call 1-905-460-2530 Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . Final score: No. I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. If the guy had even one ounce of care about the deal I would have been more understanding. All rights reserved. IMPORTANT! I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. I really dont like complaining and would much rather postabout how great something is. Copyright 2023 Loomis Armored US, LLC. Register your G. Loomis rod within 30 days of purchase. They transferred me to a manager who said that usually they only replace a rod at no cost when there's a defect and that typically happens during the first couple of months of ownership, but they would go ahead and do my first replacement for free. G. Loomis 1359 Down River Drive Woodland, Washington 98674 Phone: 1-877-577-0600. Pretty good deal there too. mheichelbech See Also: G.loomis customer service phone number Preview / Show details . Jul 2, 2021 . Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). 610.374.4040, Press Release: The Loomis Company Donates Gift Cards. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. "That's a really difficult loss," Loomis . Clear editor. . First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest October 5, 2020 in Fishing Rods, Reels, Line, and Knots. Upload or insert images from URL. For full terms, details and instructions on starting a claim, follow the link above. Search all available positions or learn more about eligible benefits. Copyright 2023 Loomis Express. Derek 67,919. Loomis Express a lesson in patience. Especially when other companies in the same industry are performing much better. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Regardless of the situation, there is a dedicated support or account resource ready to help. I wouldnt buy another Loomis rod if it automatically set the hook. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. Address: 1458 White Oak Drive. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? I have a part from Daiwa that is delayed about three months. These facilities are not open to the public! G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated Our network of specialized companies offers highly efficient, global solutions to our clientele in four well-defined business segments: Package & Courier, LTL, Truckload and Logistics. Same for me. I have sent probably 4 rods back to Loomis. 610-374-4040. . You may get lucky and get the new version. Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. I work for a small company with slim margins. The Loomis company has established satellite offices in New York and Florida. Copyright 2023 Loomis Armored US, LLC. 850 N Park Road 2021 Copyrights. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. . I bought a Conquest and the tip broke on the very first fish I caught with it. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. 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National Customer Service And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." gatlinburg civil war museum; premarital counseling grand rapids, mi. 427 Pido Road Peterborough, ON K9J 6X7, See Also: Loomis customer support Preview / Show details, If you have questions about Loomis Enzymes products or integrating Loomis Enzymes into your practice, don't hesitate to contact us! Box 219594 Kansas City, MO 64121-9594 (800) 633-3330 Contact Us Headquarters Loomis, Sayles & Company, L.P. One Financial Center Boston, MA 02111 (800) , See Also: Contact Support Preview / Show details, Contact Us Better yet, see us in person! G. Loomis Canada. Our customer support infrastructure is built on technology. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. See Also: Loomis human resources phone number Preview / Show details, For immediate assistance simply click on the live chat button to start a conversation with a Customer Service Associate Live chat hours: Monday - Friday 10:00-19:00 Eastern Customer , See Also: G.loomis customer service phone number Preview / Show details, Corporate Headquarters 850 N. Park Road P.O. gloomis replaced it no problem, i just had to pay the shipping. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. 427 Pido Road Peterborough, ON K9J 6X7. Mark Perry 67,661 Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. Follow a few simple steps to receive a replacement tip. No email replies, 22 minutes on hold and an extremely indifferent representative who very obviously only cared to get on to the next call is a deal killer for me. I stated that since it broke on a fish and was not abused I didn't want to be out any cash. I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. Please do not hesitate to contact our toll-free Customer Service line at . All rights reserved. Please note: applicable product discounts will be displayed in the cart. How We Are Here for You As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Monday, December 14, 2020. Brampton, ON Canada, L6T 5S6. The Loomis Company, headquartered in Berks County, PA, is one of the top 100 diversified insurance brokers in the United States. Be the first to hear about products releases, news and events. I was told I may get my replace sometime this month. G. Loomis. I've had 10 a year old rod that the reel seat gave out, which was replaced with a new rod, to a broken guide that was sent out the day I called. G. Loomis Customer Service. Loomis Express. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. Have a question about your policy? You must have JavaScript enabled to use this form. Paste as plain text instead, When Florida shut down down the hotel industry for the month of April we worked 18 hour days 5 days straight to refund peoplesdeposits as soon as possible, re-booking. While fighting a small fish, the rod shattered in my hands, breaking into 3 pieces. If you have a Customer Account, Phone 608 , See Also: Phone Number Preview / Show details, Loomis Insurance Services is committed to providing you with the best customer service to meet your insurance needs. We have become too dependent on other countries cheap labor pool. You call, they mail the rod the following day witha return label. . It was an older CBR series rod. my 2 cents. , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . That's too bad for you. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. By the way, I would never intentionally break a rod to take advantage of a replacement program but breaking my nearly 20 year-old 843 GLX and only paying $110 to replace it with their $450ish upgrade was a helluva deal for me. Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. Please note: applicable product discounts will be displayed in the cart. We try to reply to inquiries within 24-48 hours. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at: All rights reserved. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Your previous content has been restored. Call Office: (952) 303-5029. Email Address . Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. Write us at: National Customer Service. In the case of man-made of natural disasters, we maintain constant lines of communication with customers through the activation of our Business Continuity Plan. Sorry, you need to enable JavaScript to visit this website. According to the dictionary that I looked at, bashing involvesa level of prejudice. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. If the tip-section of your multi-piece rod has been damaged, weve got you covered. For full terms, details and instructions on starting a claim, follow the link above. They send you the new rod and you send them the old one back. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). Creating an account has many benefits: check out faster, keep more than one address, track orders and more. For fly rods more than 15 years old, the Xpeditor service fee is $250. charge the shipping ($20) to get it back to you. Sign up for an online profile or prepare a one-time shipment using your credit card. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. For general questions, please use the form below or call. 1-877-549-3638 and a technical support analyst will be available to assist you with Every company is different, and has different challenges. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. Even though Loomis-Goltl scored 18 points, it wasn't enough to hold off the Patriots. thats the way it should be though, for as much as they cost. There's a good chance the Loomis rod will be sent sooner than they estimate. it states in thier policy they will match it up with the most closely rated rod they have. COVID has been going on for roughly 6 months now.I understand that companies relying on foreign made materials and construction are not in control of theirprocesses, but not even processing a claim for 3-5 weeks and more than 3 months to replace a popular model is problematic.
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