).Over 30 days: Return is not acceptable; Accept exchange for a new product or partial refund.We will deduct the shipping fee or restock $150/pc when we are making a refund for non-defective products and non-longer needed products.For the return request, Heybike is not responsible for lost packages due to the carrier, or products received that can not be veried.Received products that have damage determined to have been caused by the end-user may besubject to denial of the return request. The trusted and popular Ebike from 70,000+ riders Optional basket, saddlebag or gift will be shipped Separately Can be stored in the trunk of a car or easily into a RV, so you can take it anywhere with you. . | E-bike Ranger Battery Pack. All right. During cleaning, make sure that the bike is turned off, the charging cable is unplugged, and the rubber flap is closed as water leakage may result in electric shock or other major problems. Ensure all power cables running to the hub motor are secured and undamaged. Most of the time, a key removes the battery from the electric bike. Ensure pedals are securely tightened to the cranks. It's also much easier to be taken with you on RV trips or even canal boat. 2.You have the initial owner's name & the initial order number. 1 Plus, some with protective features designed to keep you visible and safe. Original Heybike parts & components are covered by a 1 year limited warranty. Do not dismantle or puncture the casing. The battery, which is equipped with a 15 Ah lithium-ion battery instead of a 12.5 Ah one like the ordinary Mars, is the most important modification, and is responsible for the impressive. Rotate the right pedal and crank toward the back of the bike as though pedaling backward. Otherwise, the handlebar stem and/or Seatpost may come loose and can result in loss of control, damage to the bike, property, serious injury, and/or death. This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Black. Pre-Ride Safety ChecklistNotice: Before every ride, and after every 25-45 miles(40-72 km), we advise following the pre-ride safety checklist. Heybikebatteries are covered by a 1-year prorated warranty.For1 years of service A defective battery will be repaired or replaced at no cost to the customer. The trusted and popular Ebike from 70,000+ riders, Optional basket, saddlebag or gift will be shipped Separately, I have 710 miles on this bike I drive 12and 1/2 miles to workand back yes I charge at work as my mechanic has told me the most well built bike he has ever worked on there is maintenance and you need commen sence because it has power. I really didnt need to have it over level one, but I tried all and it went up to 28 mph (what a rush). Description: Built-in charge level indicator. Required fields are marked *. Look over connectors to make sure they are fully seated and free from debris or moisture. Some other important signs that point to a less performing battery are overheating foul smell and failure to hold a charge. Package Dimensions 571129.5 (cm) / 2A Built from certified Dakota Lithium cells. Only the original owner of an e-bike purchased from Heybike online or physical storefront is covered by this Limited Warranty. Save Showing: LiFePO4 is heavier and bulkier than the lithium ion cells used in our other batteries but provides a longer lifespan. This article provides a detailed guide to help you through the process. Unlock the latch pull-up on the folding mechanism. Before using the electric bike, you must fully charge the battery. Save Liquid error (sections/product-template line 170): divided by 0. The Heybike Ranger Step Through folding fat tire electric bike is currently priced at $1,399 and includes free shipping. Our 112 link 1/2" x 1/8" bike chain is made by KCM, and is available in six color options; Black, Blue, Gold, Pink, Red, and Silver. The short-range and dead battery is not that big of a concern, but if the battery is overheating or having a horrible smell. Been ready for a secondary battery since early Nov. If shipping damage occurs, please contact support@heybike.com and provide us with a photo or video of the damage.. Free accessories are not included in the replacement or compensation if they cause scratches during transportation. 5. 65 The riders leg length is used to determine the seats position. Set up with a key to keeping your battery safe. Weight: 7.67 lbs Voltage: 36 V Current 10 Ah Plenty for most one-day adventures and commutes. Unplug the charger from the wall outlet rst and then remove the charger output plug from the battery charging port. It's worth having. Do not use the throttle unless you are on the bike. Built-in charge level indicator. Two is better than one, right? Product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible.6. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. For your convenience, the heybike battery can be removed. The front fork has a built-in suspension for improved shock absorption and smooth riding. BBB contacted the above referenced company on multiple occasions regarding your complaint. Turn the key to the locked position.If you want to know the battery level without turning on the bike, long-press the button on the top of the battery to display the current capacity. 2. This. It might be possible to get some of that out, but theyre pretty squeaky, so be ready for that. 3 To help you solve the problem as quickly as possible, please describe the problem in detail and provide photos/videos with your order ID. by Replace any componentsconfirmed by heybike Product Support or a certified, reputable bike mechanic to be damaged beyond repair or broken. heybike.com support@heybike.com 100N HOWARD ST STER, SPOKANE, WA, UNITED STATES.COPYRIGHT 2021 HEYBIKE. Unfortunately, we aresorry that the stolen bike is not covered by the warranty. Check that the frame and fork are not bent or broken. In daily use, try to avoid recharging the bike after completely exhausting the battery. Using original battery packs, and using other models or brands may bring about safety issues; Do not touch the contacts. The warranty period for a repaired or replaced battery remains unchanged based on original purchase date.After the first 1 years of service A prorated credit, based on months of service, will be applied toward the purchase of a new battery. Real-world wear and tear, and the need for service, will vary with conditions of use. Make sure the stem is aligned with the direction of the tire. Heybike Ranger Electric Bike for Adults Foldable 20" x 4.0 Fat Tire Step-Thru Electric Bicycle with 500W Motor, 48V . TC MODE: After entering TC MODE, you can choose whether to clear the TRIP when the bike is o. 3. Does your electric bike battery fail to hold the charge and might need a replacement? Ensure that it doesnt fall off the-bike; that can lead to a lot of damage. This unboxing and review video of t. When are the cityscape batteries going to be restocked? Please charge the bike every other month to preserve the battery. Depending on a riders preference, the suspension fork can be locked out as a rigid fork, which will typically yield higher eciency while pedaling.The lockout lever (1), located on top of the right side of the suspension fork, can be turned counterclockwise until it stops to completely lock out the suspension forks travel. Ordered my Ranger at the end of October and it was delivered November 3rd. Please keep the original e-bike package for a while in case you need to return it.more; 2. When tire wear becomes evident or a at tire is discovered, tires and/or tubes must be replaced before operating the bike, or injury to operators and/or damage to your bike from the heybike could occur.When changing a tire or tube, ensure that all air pressure has been removed from the inner tube prior to removing the tire from the rim. The Heybike Ranger folding e-bike comes mostly assembled. Plug the charger into a power outlet, charging should initiate and will be indicated by the LED charge status lights on the charger turning red. Ensure the handlebar and stem are correctly adjusted, tightened, and allow proper steering. I am in love! Nothing will express your style or personalize your bike more than a colored chain. Electric bikes vary in design. Does this battery also work for the Heybike Mars? NOTICE: You have to press the key then you can switch to unlock position. In key position 1, the battery is in the on position, with the battery locked to the frame, and the key cant be removed. Direction of assisted rotation F means forward. Replace charge fuse: Wheel or motor makes strange noises: 1. Once removed safely, reverse the process to install the new battery and secure it into place on the electric bike frame. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'thebigrideguide_com-box-4','ezslot_1',126,'0','0'])};__ez_fad_position('div-gpt-ad-thebigrideguide_com-box-4-0');One of the most apparent signs of a faulty battery is reduced mile range than before on a single full charge. After adjusting the handle, lock the folder and nish the installation. Woke up to a busted back tire on Monday 1/10.. 6. The pedals are also squeaky and i think thats going to be an easy one to fix. Devices are not intended for use at elevations greater than 2000m above sea level prolonged exposure to UV rays, and rain, and the elements may damage the enclosure materials, store indoors when no tin use. $150.00 Im out of commission till further notice.. Add To Cart Set up with a key to keeping your battery safe. Loose or damaged wheel spokes or rim 2. To soften the ride, subtract resistance by turning the preload adjustment knob counterclockwise, in the direction of the small - on the knob. Liquid error (sections/product-template line 170): divided by 0. I also was very happy with customer service. Ensure the key port is aligned with the OFF icon, which indicates the battery is off and locked onto the frame mount. It saves time and is environmentally friendly. Close the quick-release lever using your palm or nger. *Note: Throttle Max Range tests are calculated using PAS 1 with a rider weight of 165 lbs on flat terrain. 9.4. If there are any other questions, kindly please contact our customer support for help: support@heybike.com With a 48-mile range and 25-mile-per-hour top speed, this electric bike is designed to last. Order now to level up your ride. To make the suspension stier when going over bumps, add resistance by turning the preload adjustment knob clockwise, in the direction of the small + on the knob. And then, place the thin pad and nut on the wheel shaft. The quick removable modular battery lets you able to charge the battery pack on or off the frame. I assembled the Ranger myself by following the video, then watched another video to show me how to personalize my pedal assist (I changed it from 1-3 to 0-5 and lowered the speeds of 1-3 so I didnt take off like a bullet as soon as I started pedaling. I havent done anything to adjust them or anything. E6RTC / E5RTC (NGK BPR5HS Replacement) Spark Plug for the Coleman SK100 Go-Kart. Folding bikes are not only popular with city commuters but theyre also super convenient for people who have limited living space - like a studio apartment or shared house. Grease the bottom bracket. Returned product must be in good physical condition(not physically broken or damaged). Its my main transportation and I ride it in all weather. I use this bike for commuting and shopping. Product that has the serial number or the bar code removed, defaced, damaged, altered or made illegible;4. Carefully remove the packaging material protecting the bike frame and components. A frame-mounted front rack is available as an option, as are panniers. Easy to remove and charge at your home or office. Riding in wet conditions is also very dangerous and may result in injury. Ensure the chain is clean, oiled, and runs smoothly. Inspect the drivetrain (chain, chainring, freewheel, and derailleur). Heybike does not warrant the operation of the product will be uninterrupted or error-free. The photo below shows the key port aligned in key position 1, in line with the ON icon. Best Electric Mini Bike For Adults And Kids, Razor Electric Dirt Bike Training Wheels For Children & Safety, How to Assemble a Rear Wheel on an Electric Scooter. A full charge cycle means charging the battery from 0 to 100%. We're in stock! is a non-profit, non-governmentaorganization which promotes business self-regulation. Charger not well connected 2. Pedal-Assist Mode 38-48 miles (60-77km). Press and rotate the key to the UNLOCK icon. Any time the battery is in key position 1, (on, locked to the frame) the display power button will turn the bike on and o, but the battery cannot be removed.
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