In the Liveops virtual contact center model, enterprises have access to a diverse network of distributed agents across the U.S. Without a doubt, they are the most organized company weve ever worked with. Copyright 2023 Liveops, Inc. All rights reserved. Creates or links a user in the application when assigning the app to a user in Okta. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Organizations. Its not easy to find a flexible team of experienced agents who understand your brand. Read more. Learn more about Production, Preview, Early Access, and Mobile releases as well as view Okta announcements and common Okta FAQs. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. The freedom of an entrepreneur. Required fields are marked *. We endeavor to do the right thing, every time. Liveops, a virtual contact center, delivers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. Sign an Independent Contractor Agreement. Easily connect Okta with Liveops or use any of our other 7,400+ pre-built integrations. Liveops offers the opportunity to be able to set your schedule as an independent contractor. Your customers deserve the best at every touchpoint. Want to build your own integration and publish it to the Okta Integration Network catalog? *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-with-liveops-quick-start-guide-on-how-to-apply/This video IS sponsored by SeoulBox. Their consistency, professionalism and customer service are unparalleled in the industry. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 LiveOps Inc. Welcome to Liveops Nation Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. The integration was either created by Okta or by Okta community users and then tested and verified by Okta. (sales@liveops.com) Press & Media. As an Independent Contractor Agent, you can: Our Clients look for people who are comfortable: Successful Independent Contractors will have the following skills: As an independent contractor, you will submit invoices and receive payment for completed services. Within hours, virtual agents can flex to meet the needs of your patients in times of new product launches, irregular marketing schedules, and unexpected events. Dorm Decor Ideas || Explore Detailed Information. Fully remote, hybrid, and freelance opportunities at Liveops provide "unparalleled flexibility and work-life balance." Previous openings have been posted in . You can also manage cookies in your browser settings. Learn how. And with these programs, you find that you have a really good chance to help people in need because of COVID or disaster lines in response to tornadoes, fires, floods, and hurricanes You have to remain calm and be there for the callers. This login is to access our Shiftboard online scheduling and people. We also love having a bit of fun on the side, with events such as happy hours, charity projects and recreational sports. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. !#liveops #seoulbox #onlineincome Security Assertion Markup Language is an open standard for exchanging authentication and authorization data between an identity provider (IdP) and a service provider (SP) that does not require credentials to be passed to the service provider. There are no benefits, no vacation pay, no paid training. Whether calls are slow or surging, a network of brand-certified agents flexes with demand. Or, sign in using: Login using Okta. Knowledge Base. Liveops pays submitted invoices by either check or direct deposit (it is the agent's choice), twice per month in accordance with a regular schedule it pays all vendors. Liveops regularly hosts well-attended, agent-focused events. @Liveops. Your ticket has been created and you have been emailed instructions to activate your account with which you can track your ticket status Here are just some of the Liveops Nation initiatives that lead to better experiences for customers. Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Also the hiring process is long and it's unpaid. Log-in to the worlds easiest to use Learning Management System Our workforce is more experienced and more scalable than traditional call centers, transcending geographic limitations and typical work hours. Independent Contractors are responsible for expenses and control their profit and loss. Job Work/Life Balance. Although we use a tech-enabled platform and philosophy to get it done, were a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. With Liveops agents, your patients will receive high-quality experiences from a knowledgeable professional. We've been partnering with Liveops since 2010 for all our inbound needs. Youll have the opportunity to help thousands of people live their dream of owning a successful home business. This doesnt happen automatically, and the VirtualFlex platform has two decades of experience innovating and optimizing the agent journey. We've been partnering with Liveops since 2010 for all our inbound needs. Weve got the experience, the knowledge, the agents and the solutions to give your enterprise business a competitive advantage where it matterscustomer loyalty. See Capabilities for more details. Either search term value. Universal Login. Average Liveops hourly pay ranges from approximately $10.00 per hour for Secret Agent to $30.33 per hour for Receptionist/Administrative Assistant. great training and continued support. Main hustle or side gig its all up to you. There is absolutely no paid training. Agent Sign-In. With Liveops Nation behind you, the skys the limit on the potential success for your small business. I like to help people. Allows Okta to use custom attributes you have configured in the application that were not included in the basic app schema. Our professional grade, complete headset telephones are made specifically for LiveOps and other customer service agents. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. We call the agent community Liveops Nation. Deactivates a user's account in the app when it is unassigned in Okta or their Okta account is deactivated. Please update your browser to the latest version on or before July 31, 2020. Companies using LiveOps for Call Center include: MetLife, a United States based Insurance organisation with 46500 employees and revenues of $71.10 billion, Aegon N.V., a Netherlands based Insurance organisation with 17936 employees and revenues of $56.07 billion, Royal Mail Plc, a United Kingdom based Transportation LiveOps agents are required to use a corded telephone with a compatible headset. To get your own box visit myseoulbox.com.Some links below may be affiliate links, which means if you buy something using that link, Ill receive a small commission.This video discusses the many helpful tips I can think of for new LiveOps agents. Want to become a Liveops agent? Liveops provides people with varying skill sets with the unique opportunity to become a business owner while meeting the demands and obligations of their family. Headquartered in Scottsdale, AZ, with expansive remote opportunities, Liveops is a collaborative environment filled with smart, motivated team players. Agent Login. ARISE is most highly rated for Work/life balance and Liveops is most highly rated for Work/life balance.Overall Rating.Overall Rating3.53.7Work/life balance3.94.1Compensation and benefits2.92.9Job security and advancement2.93.0Management3.13.11 more row. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Website. Flexibility. Autonomy. Documenting details of calls and customer interactions. The ability to create your own schedule is one of the best perks of being an Independent Contractor Agent with Liveops. VirtualFlex solves for that. The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. To find out more, read our Privacy Policy and Cookie Policy. Liveops exists to improve peoples lives, and this extends into the agents that connect with your patients and members. If you decide to contract with Liveops, we connect you with opportunities that fit your unique combination of skills and availability. Accounts can be reactivated if the app is reassigned to a user in Okta. We're a people-powered business, working tirelessly on behalf of agents, clients, and employees to make life better. Empathetic agents understand the need for compassionate responses to sensitive medical questions and will meet your customers needs in a safe and secure environment. You are your own boss and set your own hours so there is a great work/life balance. On Fishbowl, you can share insights and advice anonymously with Liveops employees and get real answers from people on the inside. Dont let the next surprise get in the way of delivering a great customer experience. Create success for our clients by working cross-functionally to build strategies that maximize program results. Want to become a Liveops agent? Explorerecent.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Disability Plans, Learning Opportunities Liveops mobilizes reliable, brand-certified agents. Connect and protect your employees, contractors, and business partners with Identity-powered security. Liveops appeals to an agent profile with the soft skills and life experience that align with patient populations and understand the need for compassionate responses to sensitive medical questions. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. transparency. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Before you apply to become a Liveops Agent, here are 10 things you NEED to know. Earning potential. It's why we've led the industry in virtual, flexible agent services for more than 20 years. With Liveops VirtualFlex platform, you dont pay for brick-and-mortar overhead. Answer. Our virtual, home-based agents are modernizing the contact center world through unmatched talent and flexibility. With two decades of virtual service experience, Liveops has delivered over a hundred million call interactions and currently generates $2 Billion in client revenue each year. To find out more, read our Privacy Policy and Cookie Policy. Compensation . With the power to choose when, where, and how they provide services, Liveops agents commit to brands they love and have the autonomy to build their businesses alongside these enterprise clients. 947 reviews from Liveops employees about Liveops culture, salaries, benefits, work-life balance, management, job security, and more . Liveops exists to improve people's lives. However, once applicants become agents with LiveOps, agents agree and consent to allow LiveOps and its affiliated companies to gather, maintain, and use for its benefit statistics, analytics, and information from agent's call volume, detail and performance. The background/credit check requires a $45 processing fee paid directly to our vendor. During planned open enrollment and Medicare redetermination periods, the elasticity of our flexible model delivers access to a skilled pool of agents, so you dont need to bring on seasonal agents. Push either the users Okta password or a randomly generated password to the app. This means you can choose when, where, and how often to work! What I wish I knew the first time I filed self-employment taxes. Find Out How & Apply . Liveops is a virtual call center offering on-demand virtual agents for enterprise sales and customer service needs. Find Out How & Apply . Want to become a Liveops agent? National and Local Networks, 401(k) (Traditional and Roth) To enable that option, the Duo admin must select the Self-service portal in the Duo Admin Panel. The background/credit check requires a $45 processing fee paid directly to our vendor. Log in. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. Link Okta groups to existing groups in the application. I am being paid to do what I enjoy, which is helping people. Also shoutout I recommend both new and veteran agents watch this entire video. To accept cookies continue browsing as normal. Simplifies onboarding an app for Okta provisioning where the app already has groups configured.
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