If they do not refund our $8000, WISH TO FIGHT THEM LEGALLY! We are attempting to get out of our recent membership to "The Ultimate Loyalty Program" which was completely misrepresented during the sales presentation. How to Get Rid of Hacienda Del Mar Timeshare? Reading further into the many pages of documents that we had signed off on we find out that the plan had to be cancelled within 5 business days. Or you can fill out or form on the right side of the page. Ocean Spa Hotel, Laguna Suites Golf and Spa, Premier Cancun Vacations and more are all part of the Sunset Group. This person was useless and was very dishonest in her statements to us. Janet in Vancouver. Update question - did they finally stop calling? I was so mad upon reading this that we called immediately to complain and to see what we needed to do to cancel. We have NEVER even gotten a chance to use this timeshare so we decided to try the "buy back" option. They just called my house. In the event that they dont have a rating, or their grade is extremely low (a F particularly), then staying away from them is ideal. After this threat of not issuing a refund, I filed a dispute claim to my credit card visa and submit all the documents that were needed including the cancellation letter that I handed to them .. MyTimeshareExitReviews.com is not a law firm or has any affiliation with a law firm. It does not guarantee any level of quality of the room. please ask me how: maintenancefee@sunset.com.mx". We are rather disgusted with Sunset and would like to chat with any/all about this. In the presentation, they claim that the all-inclusive is for corporate weeks only, and for regular weeks they can choose whether or not to pay for the all-inclusive. You mean to tell me that I was suppose to sit in my hotel room reading documents during my vacation. Business Profile Sunset Group Travel Club Contact Information 13611 s Dixie Hwy Ste 109 Miami, FL 33176-7262 Email this Business (908) 964-5967 Customer Complaints 18 complaints closed in. All information on this website should be used as educational material. Although this may save you money and hassle, many times these negotiation services are very expensive and there is no guarantee they will be able to help you. The contract also says a sale or transfer may take "60 days to a year and even that is not guaranteed." I hate those people with a passion. I insisted that they email me the properties that are offering n the package as destinations. A fast Google search will load several past timeshare exit scams that you educate yourself on. I looked at the internet those properties and added up the costs if bought separately as needed. How to Get Out of a Palace Resorts Timeshare? We protect your data. The lawsuit was seeking refunds for all people who had purchased a Sunset Group timeshare. They tell you lies to make you buy their packages. Sunset Group, also called Sunset Hotel Group and Sunset World is a hotel management company that operates around the world. Please read and let me know what you think. It does not guarantee you any actual access to a room for any amount of time. There have been a few lawsuits Sunset Group has been involved in. For example, you could sell your timeshare privately on a resale website. Regardless of the reputation of the industry, it is possible to find a trustworthy timeshare exit business with a history of liberating customers from their agreements. Possibly the attorney General also! Very unusual procedure. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, I know how you feel, and it seems like this is a common problen in Mexico. Assuming youre exploring various timeshare exit companies, you ought to know that there are a few red flags to pay special attention to. Promotoria Sunset Group Timeshare Owners Lawsuit has a reference to a class action law suit filed in 2017 If they try to weasel their way out of using one, that should be an immediate cause for concern. Didn't seem like a bad deal to us. All of the companies on our site have been thoroughly vetted so you can be sure youre getting the best possible service. Two of the biggest to watch out for are up-front fees, or on the other hand cold calls from a company you never gave your info to. I was there 2 years ago with a friend.First of all the room where we checked into was full of water and we had to pay extra to upgrade to another room .I signed up for their 1 BEDROOM TIMESHARE with a deposit of $5000. this triggered my PTSD. I actually thought we had a decent price, and wanted the deal to work. I understand that my permission described overrides my listing on any state or federal Do Not Call list and any prior listing on the Do Not Call lists of our partners. Customer service contacts and company information. www.sunsetscam.com Menu. These same complaints can be found all over the internet on various forums and review websites. After spending the entire day there with these pushy salespeople we finally agreed to purchase one of the packages. Welcome to Sunset Properties Group! If anyone has information on contacts I would appreciate the info. After multiple attempts to rectify the situation we escalated our complaint to PROFECO as well as registering our complaint with econsumer.gov. By continuing well assume youre on board with our privacy policy. Sunset World Group is a family-owned Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. We finally were contacted by a person named Rosalia Silva Campos. Sunset World Resorts & Vacation Experiences - TimeShare rip off giants! You can find these complaints online on different forums and review websites. Sue me [censored]es! Here are a couple tips that can assist you when selecting an organization that is respectable and will not scam you: The only companies we recommend you work with are the ones that offer escrow, so you dont need to pay them until theyve effectively assisted you with getting rid of your timeshare. That said, until there is any official news of a class action lawsuit, we would encourage you to seek out alternative routes to getting compensated for the time and money youve invested in your timeshare with Sunset Group. The lawsuit also claimed that Sunset Group uses high-pressure sales tactics, and that people were not given enough time to read the contract before being asked to sign it. As a matter of fact, once in a while everything necessary for a scammer to clear out your ledger is these forthright charges. Sunset Riviera Maya One of the world's premier ecotourism destinations, Riviera Maya has 80 miles of pristine beaches, world-famous coral reefs and fascinating Mayan treasures. Of course after trying for almost 2 years, we have been constantly been given the " not interested at this time" respond. They refuse. How to Get Rid of a Timeshare with a Mortgage Balance? When we arrived back in the United States we were pleased with our decision to cancel, especially after we found out there are thousands of complaints on the Internet about the Sunset Group. However, we were unable to discover anything online relating to pending litigation against Sunset Group. 1. If your developer doesnt have an exit program, your next step would be to seek out a timeshare exit company. They are refusing of course, luckily my credit card company is standing by me right now and have pulled payment back. There have been several class-action lawsuits filed against Sunset Group in recent years. We signed yesterday and they said we cant cancel it. Some things that can help you tell if a company is reputable and not trying to scam you are as follows: We only suggest companies that use escrow, so you dont have to pay them until theyve successfully helped you get out of your timeshare. I can not confirm that the person on the FB is not really a supervisor in a Cancun resort as she portrays that she is. Big lie. Do not allow yourself to be cheated by companies that have not yet succeeded in helping their clients break free from timeshare captivity. Cancun, Quintana ROO Mexico C.P. http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/ So many have been ripped off it's amazing that the Mexican gov't allows these crooks to continue to operate. How To Get Out of a Timeshare with Grandview Las Vegas? The Better Business Bureau is a great way to check if a company is reputable. http://www.timesharescam.com/, You know what they say: "If it sounds too good to be true, it probably is" My husband and I were scammed in Cancun with a Royal Elite Timeshare last August. Has anyone asked for a review and gotten their contract cancelled? The second most common complaint is that Sunset Group uses high-pressure sales tactics. The first offer to purchase was around 68 thousand dollars. Legitimate Exit Companies that Buy Timeshares? I cannot even sell mine for $1. How To Get Out of a Grand Solmar Timeshare? however we only have 1 contract unsuspecting guests need to be aware of the fact that the resorts are ruthless and when confronted they refuse to respond so you cannot get any further in your complaints. sunsetgrouplies@hotmail.com. The first thing you need to watch out for is the timeshare sales pitch. Have not heard much and really do not want to deal with it, still burns me. The services they offer can be over the top expensive and there is no assurance they will actually want to help you. not being from the USA it makes it difficult for us to find someone. they will admit that trading your private residency with someone else costs $189 each time. I bought their package and regret it very much. They are taking away their earnest money based on lies and misrepresentation. This is usually the most difficult route, as most people are not familiar with the process and it can be tough to find a buyer. 6. All things considered, until there is any authority fresh insight about a legal claim, we would urge you to search out elective courses to getting made up for the time and cash youve put resources into your timeshare with Sunset Group. The summons is a notice served on a person to let them know that a complaint or petition has been filed against them. Our thought was this would be a great time to sell this timeshare and get a very generous price for it. Beware of timeshare scams in Mexico! the marina which is not even built yet was one of the best though. In addition to the fraudulent timeshare contract fee (discrepancies noted below) we were also required to pay an additional fee of $549 to Resorts International Marketing Corp. for exchange purposes and for Sunset to use first several years worth of weeks as credit towards contract fee. If they dont have a rating, or their grade is very low (an F especially), then its best to avoid them. If you pressure them. Can You Get Rid of a Sunset Group Timeshare? Now there is no mention in any part of the contract of any reactivation fee, "so how could this be legal" I asked and he told me that it was there policy. I was directed to a lady at a counter where I could pay our cab fare there. Their goal is to make your vacation as enjoyable as possible so that you can come back year after year. 10 Lote 13-B, Zona Hotelera, Fraudulent charges on credit card and fraudulent timeshare contract. It has now been almost 5 months and I am losing faith they will ever pay me back. How to Get Rid of a Timeshare in Florida? But I had to say NO about a thousand times and really dig into them for details to essentially prove to them that they are rip off artists. How To Cancel a Vacation Village Timeshare? Greetings from Earl in Fredericton If something in the agreement doesnt seem right, take some time to investigate what the true deal is and if its actually beneficial for you. Article 99.- The purpose of rehabilitation is to reinstate the person sentenced in civil rights, items we already possessed in the terms of the contract e originally had. At the bottom of our most recent maintenance invoice (doubled for updating property) purposes, there is a statement: "would you like to stop paying maintenance fees? I cannot use my name but was scammed also. The biggest reason we started our review website is to bring awareness of the many timeshare exit scams. Hi! SHAME OF THESE PEOPLE FOR LYING TO THEIR MEMBERS! After, I kept on receiving various offer to consider & I told them NO, just wanted a refund of my $5000 deposit & membership cancellation with immediate effect .Please, I need help to stop the debt collector from harassing & threatening to mess up my credit. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You can research this more easily by reading ratings and reviews of the timeshare exit company in question online . I am sure this will cause them to threaten a law suit and other tactics. 10, Lote 13-B, Zona Hotelera Nationwide Mexico Phone: 011- (52)-9988808750 Web: Category: Resorts Sunset Lagoon, Royal Sunset, Sunset Group, Sunset Fishermen Fraud, Misrepresentation, Timeshare Scam Cancun Quintana Roo *Consumer Comment: Timeshare Scam How to Cancel Hyatt Residence Club Timeshare? You may also end up having to pay hundreds or even thousands of dollars in fees. There is nothing stated in the contract Discover Riviera Maya Reservations for Non-Members Resort Select a Resort Check-In Mar02 Check-Out Mar04 Adults 02 Children 00 Member Promotions Take action now! The VW Car-Net 3G sunset class action lawsuit was filed in the U.S. District Court for the District of New Jersey: Michael L. Raffo v. Volkswagen Group of America, Inc. et al. The initial contact who pose in FB as a supervisor in a Cancun resort blasted me with abusive text for not pursuing the offer. How To Cancel Holiday Inn Club Vacations Timeshare? We review timeshare exit companies and help timeshare owners find the best exit company for their situation. They would not allow us to roam the facility or talk to any of the guests. 3. I kept going back and forth with them. This category only includes cookies that ensures basic functionalities and security features of the website. In short, the rule requires the . I'll keep you posted on how it turns out for us, but so far it is not looking good! XChange is a subscription-based clearinghouse of state court information. I'd rather just pay for the SUV rental and enjoy my vacation. My credit score got dinged by 150 pts slowly climbing back up. The top manager now telling me that phone cancellation is not acceptable & was forcing me to keep the Timeshare which I totally refused. We should all boycott that country. Another thing to keep in mind is that anything that sounds too good to be true probably is. We sent in the documents and waited for closure. They presented a vacation package that was so outrageously priced for two people our age that we felt quite certain that we could just turn this down and be on our way. I bought their package and regret it very much. We couldn't get reservations 9 months in advance. Timeshare exit organizations thrive to exonerate you of your timeshare contract by speaking with your developer on your behalf. These specialized businesses are designed to help get you out of your contract, usually for a fee. There was one indication that a possible lawsuit may be filed by attorney Mitchell Sussman; you can learn more by searching Promotoria Sunset Group Timeshare Owners Lawsuit.. This website uses cookies to improve your experience while you navigate through the website. I was specifically told I was not buying a timeshare. Unfortunately, the company has been embroiled in multiple lawsuits over the past few years. when we went to the sellers office we were told they do not buy back units. We told them that we were there to relax and did not want any meeting. The company has been doing business since 2012, concentrating on cancelling your mortgage balance and timeshare maintenance fees. Since I was not conned into buying the travel package, I can not confirm that each of those properties are complicit with this apparent scam. So, if you listen to these promises, you better go away, is probably that you will become a victim of a Royal Sunset Timeshare. If youve been a victim of wrongdoing by a company like Sunset Group, continue reading to learn more about what you can and should do to protect your rights and get compensated for your losses. Eventually got the price down to something we thought we could actually afford. Marketing 4 Sunset group took advantage of us and I beleive they are taking advantage of thousands of Americans! (told in the presentations especially into the real estate group that they do and in an email from customer services that they buy back daily their units but havent opened their real estate offices yet?) You dont have to go through the process alone there are people who can help you cancel your contract for a fee. If youre set on going the DIY route, know that it will likely be a long and difficult process. Mar 30, 2006. Please don't fall for anything that has Royal Elite's name on it. They gave us 4 of those worthless vouchers for Sandos resorts which are also worthless. 1 of Membership Purchase Agreement shows annual maintenance fee is $719 which matches the fee for Cancun Sunset Club (Royal Sunset - on the beach), however when 2008 week was paid for Royal Sunset, the week that space banked with RCI was for Sunset Lagoon which has a lower maintenance fee of $616 per the 2006 schedule. Business Profile Sunset Solutions Group LLC Collections Agencies Contact Information 200 E Arrowhead Dr Ste 5 Charlotte, NC 28213-6465 Visit Website (980) 938-5562 12 10 complaints closed in. Its crucial that you learn how to identify a scam so can safeguard yourself and your finances in the future. this is a forum with more complaints made to royal elite: When I pressured them about a guarantee regarding the quality of the room and services they completely balked. If there is a lawsuit please let me know, I was a victim too. The problem we encountered was our credit card charges were never reversed so we wrote the Sunset group and requested refunds. Has anyone had succes contacting a lawyer or another company to get out of their timeshare? In spite of the fact that there are various kinds of scams, they are all after one thing: your hard-earned money. They did honor the initial agreement and pay for the SUV rental, and our transportation to and from the resort. Never begin working with a company without first having everything written down in a legally binding contract. It's such a shame that these crooks are taking advantage of vacationers. Sunset Lagoon, Royal Sunset, Sunset Group Blvd. Author of the review. Of course they continue to respond with the "we are not interested at this time" for the past 2 years. The complaint has been investigated and resolved to the customers satisfaction. The Marketing Sunset Group conned me out of my money for a trip to their resort in Cancun. We would alert against working with companies that have been known to scam individuals. How to Get Out of a Sheraton Vistana Timeshare? Mr. Hernandez and another sales associate presented us with a copy of a document entitled Marketing Agreement, which he claimed waived our rights to cancel our contract, even though this waiver is not implicitly or explicitly stated in the Marketing Agreement document, and directly contradicts Mexican consumer law, which states that the right to cancel a contract cannot be waived. We have the same story as you. But the highest success rate weve seen is when owners hire a reputable timeshare exit company. The family-owned Sunset Group operates timeshares in Mexico, with properties centrally located in Cancun and Riviera Maya. This enticed us to purchase since we have tried to sell this timeshare in the U.S. with no success. Signed, This website exists because there are so many scams in the industry, and we wanted to make it easier for you to locate alternatives. After signing all of the paperwork, they did return to us our $40 deposit that we had paid at the airport as well as the cab fare of $24 that they promised. For other owners who have a timeshare with a different company, the good news is most developers do offer an exit program of their own. 1 shows balance financed as $10, 295 in addition to the fact that this was financed at a 6.9% interest rate. At the airport they offered us nice rental SUV for the whole week for $99 if we would tour the "hotel". Please contact me if anyone is able to find a better way to deal with these criminals. You can explore this all the more effectively by reading past timeshare exit reviews. Assuming somebody offers you an astounding arrangement on a timeshare bundle or persuades you that you can get a good deal on a specific help, theres a big possibility that they are lying and are simply attempting to get cash from you.
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