I am extremly disappointed with their level of service at VW. So far the dealers who worked on both have not charged for the repairs. Top Class Actions is a legal news source In addition, when I open the hatch back if its been raining, water will fall into the car. Pressing my hand into the carpet padding still had water on my hand. There is a section further down the page with common radiator leak causes, if its coolant that you found has leaked from your Tiguan. Water tracking down the A post under the trim and splashing onto rubber floor mat. VW is replacing my sunroof, but refusing to cover costs for replacement for carpets and sound board that was ruined by the water damage. CAUTION: I hung Damp Rid on the handle near the backseat window to try to get rid of the musky smell and dampness and the bag leaked and destroyed the rear car seat disintegrated the leather. Take the wheel off and wheel arch liner out, there may be a load of crap behind it forcing water in where it usually would not reach, and this will also allow a better inspection, there is a drain hole either side where it joins the wing under the scuttle panel as well which could also be blocked up, when water testing dont pour water directly in holes and openings, you could end up putting water in areas that would under normal circumstances remain dry, instead put the exterior parts back in place and test liberally with a hose, but dont jet it at the car, make it land on the car from above like a heavy rain shower and look up under the dash for the drips while doing so, be sure to remove as much trim as you can to allow a good view, peel back the carpet also, there is also a chance the water is coming in at the rear somewhere and running forward depending on how the car is angled when you park! This was after a pretty heavy rain but not sure exactly when it happened. I mean, soaked. Any advice? Today again, very heavy rain, and again, my daughter complained about the safety belt in the back seat was wetwhen I went to check I saw that there was a wet stain in the roof. Great warranties :( Please add me to this class action lawsuit. My car is a 2015/VW/GTI I have had my Tiguan to the dealer 3x now for water accumulating in the passenger floorboard, each time they give me a different reason. Whenever mine goes in for a service i always make a point of getting them to check and clean out the sunroof drains, just in case ;-) Fingers crossed i haven't experienced a leak so far (bet I've jinxed it now). Just for the heck of it, check the drain in the firewall to make sure there are no leaves in it. The floor was soaking wet and my neighbor drained a large bucket full of water from my vehicle. Only discovered today by accident that I have saturated soaking wet carpets on the driver's side footwell areas both front and rear - found it because I noticed my work rucksack which I stow on the rear passenger floor has been getting steadily wetter underneath - at first I put it down to a leaky water . A forum community dedicated to Volkswagen Tiguan MK2 owners and enthusiasts. 2016 mk7 Golf GTI here, afflicted as well, issues since June 2016,repair held 3 years after 3 months of arguing with corporate and dealerships, but issue back since 10/2019. Maybe the rear driver's side door seal? It states something like do not use on leather well, I didnt expect the bag to leak either. Seen a few other posts on this issue but my Cali is LHD so not sure if makes any difference. This can lead to a false or inaccurate reading. I was able to confirm it by removing the plenum chamber cover and pouring water directly into the chamber, avoiding the windscreen. Its not related to the foam, and water cannot enter the cabin from the bonnet hinge/wing area marked in your picture, have someone thoroughly hose the car with water while you watch inside, remove all the lower front trim on that side so that you can clearly see the route of the water, most likely one of the four possibilities posted above ^. Water can also leak out of the exhaust as this happens. In my opinion, the ACC, Lane Assist, and Park Assist are compromised because the sensors have been exposed to water. Had water leaking on my lap as I was driving in the rain. Well I had my insurance adjuster view the damage and his findings were just as I was arguing with VW, no rock damage present, no chips in the paint and the glass was protruding upwards. All previous repairs have been covered under warranty but car is now out of warranty and theyre trying to get me to cover some of the costs. Im a F150 boy!! The pano roof leaked and a drain hose was kinked. This is normal. It was ridiculous. Keep in mind, it was dipping from the front part of the door OP, not the back drivers side. Your Tiguans air conditioning system is going to produce water as a product of the cooling process. Calif, I found a half-inch of standing water in the rear passenger foot area. Theyre doing everything in their power to not take ownership. For a better experience, please enable JavaScript in your browser before proceeding. Fast forward 1 year and here I am again with the same issue. We found the spare tire well full of water, headliner stained. Speaker seal was tight as well. The dealership we have been dealing with has been great. Pulling into my job yesterday and noticed a drip that persisted right above the front/center console. American/Canadian web site, looks like they get it fixed for free. I removed the sill trim and it is still wet. water collecting in passenger footwell VW Tiguan - Volkswagen 2010 Tiguan question. JavaScript is disabled. VWoA does not want to replace the carpet and padding and whatever else is water damaged. Gjonbalaj seeks to represent a Class of consumers who purchased or leased 2015 to present Audi A1 Mk2, Audi A3 Mk3, Audi TT Mk3, Audi Q2, Audi Q3, Volkswagen Arteon, Volkswagen Atlas/Teramont, Volkswagen Golf, Volkswagen Jetta, Volkswagen Passat, Volkswagen Polo, Volkswagen Tiguan, and Volkswagen Touran vehicles sold with a sunroof. No water is pooling under the car from the A/C being on. I just received a letter now for a service action to clean the drain and modify it. We need to all talk together about our leaking sunroofs, Why should we pay to fix them? Big costs to me. It is now a health and safety issue that like my daughter who has major sinus issue will result in a medical law suit. There are specialist that fix leaks. The VW Sunroof Class Action Lawsuit is Gjonbalaj v. Volkswagen Group of America Inc., et al., Case No. look in the yellow pages. I don't recall if there are rear wheel well liners. If you have a coolant leak, thats another thing entirely. Could also be the sunroof drain as you suspected. Terms and Conditions. Thanks Crasher. That is RIDICULOUS, Cheryl. Car hasn't been driven for months and there's still water in the footbed on the passenger side. VW confirmed it was a manufacturing defect and cover part of the repair because I was out of warranty (albeit by a month). Come join the discussion about performance, builds, modifications, classifieds, troubleshooting, maintenance, new releases, and more! They are refusing to accept any responsibility at all. A known problem is water leaking to the driver's side front foot well; apparently, this is caused by a water outlet . Yes checked the windshield drains with a hose a few times, and they seem fine so far. Air Conditioning System Your Tiguans A/C system leaks water directly underneath the engine bay as a byproduct of its operation. I asked the stealer service department if they saw this issue as a common problem and was assured that it was not! There is no water inside of the car and nobody sits on the passenger side recently. Not sure if it's the same on UK cars. Some water might be getting through to the bottom of the car, but it might be overflowing and allowing some water to find a way into the car. She found white staff growing in the back of her car. Example: "Bad Brakes", "Toyota Recall", etc. My 2013 Passat had a musty smell, I reported it, my seat belts would be wet after it rained. This tells me that this issue cannot be fixed and the car is a lemon. 2010 Tiguan. Sometimes a damaged clockspring can keep the airbag from deploying. Tiguan SEL 2.0 TDI 4M 190PS DSG, Tungsten Silver, TPMS. This is before it gets to the bottom of the door where the . I have paid $2100 to replace the seal after leaking above the rear view mirror. Read full answer. I have dried the floor yesterday since it was sunny day. This is clearly a known manufacturing defect and VW needs to fix. Gjonbalaj argues that this unmatched warranty was an attempt by the company to distract from Dieselgate the 2015 scandal in which VW reportedly admitted to using a defeat device to fake emissions levels in diesel vehicles. Just putting silicone sealant round is not the right way and can trap water causing corrosion. It is way more noticeable in the winter time when white smoke billows out of your exhaust pipes. Vw wet floor in the footwell carpet soaked! Took into dealership and mentioned it was a clog/leak that was coming from the sunroof. Press question mark to learn the rest of the keyboard shortcuts. I have a 2018 Tiguan with sunroof and mine leaks as well. It should be expanded because apparently this is a big flaw in design my car inside gets soaked . I went into the dealership August 2019. This is preprogrammed highway robbery! Called VW customer support and was stonewalled that I was out of warranty. So you think a body shop is my next step? The AC drain is likely working fine, you get a musty smell when it clogs. Dealer said drains need regular maintenance. Did you purchase a VW vehicle that was not covered under warranty as promised? Get the hose and have someone spray the outside of that door while you're inside feeling both door sills on that side to see if water is entering there. Had it storage during the winter. People who report problems with their sunroof drains don't necessarily have stains in ceiling. I have this problem in my MK4. I'm just looking for some idea of how bad you all think this might be or if you have ever had any experience with this. They first started off by running the hose to unplug the drains, that did not work. Repair and cleaning cost about $1100.. VW stated it was a known problem but declined to cover the damage, I had my mechanic try to fix, but the problem isnt resolved. Bailing out so much water. Get notified about new defects, investigations, recalls & lawsuits for the. It depends on the situation. Sunroof leak 2018 VW Sportwagen with 17,000 miles. No way do I fault them. Have you said for sure that you have a SUNROOF? I was thinking since was very humid, the A/C filter got mold, so I changed it. I found a link about putting in some absorbant foam or something under the carpet. So distressed! My entire car smells like mold now, my passenger side air bag on the right feels very trenched. Instead of trimmer string, try a bicycle brake or gear cable. These two mornings I found it is wet under the passenger side floor mat. Just bought a used 2017 GTI, first rain of the season and I am now dealing with this issue as well add me to the list. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. We bought a new 2019 Tiguan from the dealer for our daughter. Good luck diagnosing your Volkswagen Tiguans water leak. Last month I took my car to the VW dealership to get the drains cleaned (unclogged) in hopes that they would fix the problem. California consumers may exercise their CCPA rights here. The rear sunroof drains commonly become disconnected from the fittings where they pass through the body. We took it in again ans they replaced all the sunroof gaskets around the sunroof. Any guesses? Hi Brothers vw, have you guys ever faced this issue? I was cleaning the car yesterday and took all the mats out. Repaired by dealer. Could be drain plugs that are clogged allowing water to pool. Why has there not been a recall?
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