Main Navigation. Gary Whitman, Regional Inspector General for Audit In August 2021, DHS OIG officials noted that the agency implemented organizational changes in April 2021 to ensure programs and offices were aligned to allow for efficiency and effectiveness in conducting the OIG's mission. (Recommendation 4), The Inspector General should develop and implement a workforce plan that translates DHS OIG's strategic priorities into skill sets and competencies and identifies strategies for meeting those workforce needs. OIG officials noted that the information is accessible to all staff to inform proposals for new work and that they plan to add more information to the dashboard in the future. Michele Weaver-Dugan, Regional Inspector General for Audit JCK Federal Building The OI also: U.S. Department of Health and Human Services, Health Care Fraud and Abuse Control Program Report, Special Fraud Alerts, Bulletins, and Other Guidance, Request for Information: Modernization Initiative To Improve HHS-OIG Public Resources, Special Advisory Bulletin and Other Guidance. The Office of Intergovernmental and External Affairs hosts 10 Regional Offices that directly serve state and local organizations. Atlanta Resident Office Atlanta Federal Center 61 Forsyth St. SW Suite 16T94 Atlanta, GA 30303Phone: (470) 645-6000Fax: (404) 331-3338 Boston Field Office Thomas P. O'Neill Federal Bldg.10 Causeway St.Suite 1001Boston, MA 02222Phone: (617) 565-8200Fax: (617) 565-8222 Bridgeport Resident Office Brian McMahon U.S. In October 2022, officials demonstrated new features in the dashboard and discussed plans for additional features. (Recommendation 19), The Inspector General should develop and implement a consistent process for DHS OIG program offices to coordinate with DHS to receive and respond to technical and management comments about Office of Audit and Office of Special Reviews and Evaluations work. DHS OIG agreed with this recommendation. Secure .gov websites use HTTPS This report addresses the extent to which DHS OIG adheres to professional standards and key practices in its management and operations, among other objectives. To do so, GAO reviewed DHS OIG documents, interviewed officials, and analyzed DHS OIG data and published reports. No. Office of Inspector General . State-of-the-art tools and technology assist OIG investigators around the country and help OI meet its goal of becoming the world's premier health care law enforcement agency. In October 2021, officials provided a copy of the fiscal year 2022 annual performance plan, which includes steps related to the organizational transformation. We separately recommended that DHS OIG develop and implement such a risk assessment process (Recommendation 2). Share sensitive information only on official, secure websites. Fax: (915) 577-9012, Phone: (713) 718-4888 Fax: (817) 385-2080, Phone: (303) 335-4201 : DHS OIG agreed with this recommendation. 126 Northpoint Drive Houston, TX 77060 United States (281) 774-4816. Sacramento, CA 95814 Officials demonstrated the dashboard's capabilities-such as visualizing comparisons of current project timelines against standardized goals based on project type (e.g., audit, inspection/evaluation). U.S. Department of Commerce Office of Inspector General 1401 Constitution Avenue N.W. Western Region To make suggestions for audits, please contact us via one of the following methods: Suggestion Methods. 1-401-421-7005. (800) 869-4499 200 Independence Avenue, S.W. An official website of the United States government. This office is critical for ensuring independent and objective oversight of DHS. I served on deployments for the Emergency Support Function Team, which provided relief during natural disasters and other needs of the country. Look up email and mailing addresses, telephone numbers, help-desk support for web applications, instructions on how to report incidents, and more. HHS-OIG is the largest inspector general's office in the Federal Government, with more than 1,600 employees dedicated to government oversight, combating fraud, waste and abuse and to improving the efficiency of HHS programs. 1999 Bryan Street, Suite 1440 Sam Nunn Federal Building Region 2 HHS Region 2 - New York directly serves state and local organizations in New Jersey, New York, Puerto Rico, and the Virgin Islands. We can help at (405) 522-5050. Report financial crime by contacting a U.S. Secret Service Field Office. The Michigan Department of Health and Human Services' (MDHHS) Division of Environmental Health (DEH) uses the best available science to reduce, eliminate, or prevent harm from environmental, chemical, and physical hazards. (Recommendation 17), The Inspector General should develop and implement a process to ensure that program offices consistently use DHS OIG's data system to track project milestones. Jon Enslen, Assistant Regional Inspector General for Audit, Kansas City Regional Office (Missouri) DHS OIG agreed with this recommendation. We will continue to monitor DHS OIG's efforts to address this recommendation. Department of Homeland Security Southeastern Region Without addressing these and other long-standing management and operational weaknesses, DHS OIG is not well positioned to fulfill its oversight mission. (Recommendation 7), The Inspector General should develop and implement an updated performance management policy. DHS OIG agreed with this recommendation. In addition to routine management, DHS OIG uses the data from the dashboard to assess OIG's performance against an annual performance measure for project timeliness. GAO is making 21 recommendations to DHS OIG to address management and operational weaknesses related to performance management, quality assurance, reporting timeliness, and coordination with DHS, among others. Directions. Washington, D.C. 20201 Consistent with CDC guidance, most Office of Inspector General employees are currently serving the American people remotely. The Office of Intergovernmental and External Affairs hosts ten Regional Offices that directly serve state and local organizations. DHS OIG plays a critical role in overseeing DHS, which encompasses multiple components and programs and has tens of billions of dollars in annual budgetary resources. We monitored reports issued from June 2021 through September 2022 and confirmed that all reports contained a compliance statement to identify the appropriate professional standards. 230 South Dearborn Suite 3964 HHS Headquarters. In October 2022, DHS OIG officials provided us with a demonstration of an internal dashboard tool that includes information connected to risk, such as budgetary information and past OIG work. Fax: (202) 616-0271, Phone: (703) 413-1801 794.7788 401 W. Peachtree Street N.W. Official websites use .gov Suite 30.450 Atlanta, GA 30303 Location details Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. In November 2022, DHS OIG issued an updated performance management policy and an accompanying handbook, both of which the Inspector General emailed to all employees. Report Incidents EMAIL: dhs-oig.officepublicaffairs@oig.dhs.gov. Dallas, TX 75201 Vacant, Regional Inspector General for Audit Report suspicious items or activities to local authorities immediately. The Office of Audits and Office of Inspections and Evaluations established standardized process for responding to DHS technical comments; they noted that they shared their planned approach with DHS and incorporated DHS's feedback into the process. (202) 566-2549. OIG Hotline: (844) 694-2347 Fax: (404) 463-5496 inspectorgeneralhotline@dhs.ga.gov Office of Inspector General page Visit: 2 Peachtree Street, N.W. To reschedule your appointment with an asylum office, please follow the instructions in your interview notice. DHS Mailing Address Media Contacts Media inquiries and department press contacts. (405) 522-5050, Background Investigations and Fingerprinting, Apply for Emergency Financial Assistance (TANF), Family Support Assistance for Children with Disabilities, Apply for Help with Utility Services (LIHEAP), Financial Help for Medicare and Medicines, Provide Protection for a Vulnerable Adult, Ombudsman (Advocacy for residents in Long Term Care facilities), Report Adult Abuse, Neglect and Exploitation. 7. . OIG (OA) Field Office. Preventing Terrorism and Enhancing Security; Enforcing and Administering Our Immigration Laws; Funds Recovered /Deobligated:$12,914,996, Recoveries, Fines,Restitution, Asset Forfeiture:$71,793,867, Investigations Referred to Prosecution:95. A lock ( LockA locked padlock ) or https:// means youve safely connected to the .gov website. ICE Field Offices Adelanto - OPLA Office of the Principal Legal Advisor, Los Angeles (Adelanto) 10250 Rancho Road Adelanto, CA 92301 (760) 561-6460 Annandale - OPLA Office of the Principal Legal Advisor, Washington, D.C. (Annandale) 7619 Little River Turnpike Suite 900 Annandale, VA 22003 (703) 962-2800 Mailing Address: However, the April 2021 changes preceded DHS OIG's efforts to identify strategic objectives and priorities, which were established in a subsequent FY 2022-2026 strategic plan. 500 12th St SW . TTY 1-800-745-5555. . In January 2022, OIG officials said they were developing documentation to institutionalize the process for future work plans. Secure .gov websites use HTTPS (Recommendation 6), The Inspector General should develop and implement a process to develop succession plans to determine how critical leadership roles will be filled in the event of planned and unplanned vacancies. In October 2021, DHS OIG officials said that they plan to address our recommendation regarding a workforce plan (Recommendation 5) prior to developing a succession plan. An official website of the United States government. It has not established roles and responsibilities for an organization-wide quality assurance program. (Recommendation 15), The Inspector General should develop and implement a process to ensure that DHS OIG's internal quality assurance reviews are comprehensive and that these reviews regularly assess Office of Audits and Office of Special Reviews and Evaluations work that is conducted according to each of (1) audit; (2) inspection and evaluation; and (3) other standards or authorities. (646) 428-3860 DHS OIG agreed with this recommendation. A .gov website belongs to an official government organization in the United States. We are in the process of requesting documentation of how the agency's priorities inform these steps, such as how these priorities inform the shape distribution of the organization, particularly within divisions or other subject areas that align with the identified priorities. Fax: (303) 335-4002, Phone: (313) 226-4005 DHS OIG agreed with this recommendation. OIG_WEBCOMMENTS@epa.gov (Use the subject "Suggestions for Audits") Phone. A President-appointed Regional Director leads each office. DHS OIG has made progress in developing these key organizational performance management documents in recent years. 245 Murray Lane SW (916) 930-2388 Return to top. Fax: (202) 616-4532, Phone: (202) 616-0645 Media inquiries and department press contacts. (Recommendation 20), As the Inspector General takes steps to implement recommendations in this reportand in doing so, transform the organization's management and operationsthe Inspector General should follow key organizational transformation practices. The headquarters of VA OIG is located in Washington D.C. and serves as the central hub for all of the agency's operations. (Recommendation 1), The Inspector General should develop and implement a process to assess the nature, scope, and inherent risks of DHS programs as part of a risk-based planning system and to serve as the basis for its annual work plans and organizational performance management processes. Check-In Office. HHS Headquarters. An official website of the United States government. The Inspector General also communicated this expectation in an agency-wide email. Information and guidance about COVID-19 is available at coronavirus.gov. 200 Independence Avenue, S.W. Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 We are determined to keep interruptions to our operations to a minimum, and we appreciate your patience during this time. Espaol 1-401-272-8090. Additionally, in February 2022, DHS OIG provided us with the checklist that internal quality control reviewers use to ensure draft reports contain a professional standards compliance statement. Home Norm Robinson is the Assistant Administrator for the Field Operations Division within the Law Enforcement/Federal Air Marshal Service (LE/FAMS). Washington, D.C. 20201 Toll Free Call Center: 1-877-696-6775 Fax: (609) 989-2213, Phone: (212) 908-9001 Notably, some actions to fully establish these offices remain in process more than a year later. Call 1-866-DHS-2-ICE to report suspicious activity Report Crime. Fax: (312) 886-0513, Phone: (303) 864-2000 DHS OIG leaders discussed the ways in which they utilize the dashboard for high-level and individual project management, and how their routine use of the dashboard prioritizes timely and consistent data entry. Courthouse & Federal Bldg.915 Lafayette Blvd.Room 322Bridgeport, CT 06604 . Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. 61 Forsyth Street, Room 19T30 Office of Counsel (OC) Suite 400 875 15th Street, N.W. In January 2022, DHS OIG provided official notification to DHS of their implementation of the new process, and this notification included a template for how DHS OIG will document disposition of technical comments. Washington, DC 20230 202. Fax. Official websites use .gov Both the Department of Homeland Security (DHS) Act and this Office of Inspector General (OIG) were established by Congress in 2002. Toll Free Call Center: 1-877-696-6775, Content created by Office of Intergovernmental and External Affairs (IEA), U.S. Department of Health & Human Services, Office of Intergovernmental and External Affairs (IEA), has sub items, about The Partnership Center, Commonwealth of the Northern Mariana Islands. In September 2022, officials said they expect to complete work on a workforce plan by December 2022. DHS OIG agreed with this recommendation. Our work on the management and operations of this office identified long-standing management weaknesses, including: Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. We will continue to monitor DHS OIG's efforts to address this recommendation. Fax: Fax: (818) 863-1919, Phone: (954) 496-8178 (Recommendation 12), The Inspector General should develop and implement a process to ensure that all DHS OIG reports include a compliance statement that identifies the appropriate professional standards to which the work in that report adhered. The Department of Homeland Security's (DHS) Office of Inspector General has faced work quality concerns, high leadership turnover, and more. A .gov website belongs to an official government organization in the United States. > Agencies A majority of the OIG's resources goes toward the oversight of Medicare and Medicaid. We will continue to monitor DHS OIG's efforts to address this recommendation. Receive the latest updates from the Secretary, Blogs, and News Releases. (LockA locked padlock) Share sensitive information only on official, secure websites. Available documentation regarding the April 2021 organizational changes does not align organizational roles and responsibilities with the agency's strategic objectives and/or priorities. To provide independent oversight and promote excellence, integrity, and accountability within DHS. They noted that this Risk Register is undergoing leadership review. These actions address the intent of our recommendation. In September 2022, DHS OIG officials told us they were developing a comprehensive organizational analysis document that would address functional responsibilities. See All Field Offices. A lock Federal government websites often end in .gov or .mil. As of September 2022, DHS OIG officials said they were in the process of developing a policy that would govern the Office of Integrity, which was established in April 2021 and includes the Audits and Inspections Quality Assurance division. DHS OIG officials also provided an overview of resource allocation steps. Providence, RI 02903. Region covers Alaska, Arizona, California, Colorado, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington State, Wyoming, American Samoa, Guam, and Northern Mariana Islands. For more information about the offices and agencies that make up DHS, or to find out about the Department's leadership, click on the links below. Actions Needed to Address Long-Standing Management Weaknesses. (Recommendation 18), The Inspector General should update its report review directive, including reviewer roles, responsibilities, and time frames, for draft and final reviews of Office of Audits and Office of Special Reviews and Evaluations work. An active investigation continues on Relator's other complaints. Media Contacts Department White Pages Listing of key contacts organized by component agency. HHS Region 5 - Chicago directly serves state and local organizations in Illinois, Indiana, Michigan, Minnesota, Ohio, and Wisconsin. Fax: (713) 718-4706, Phone: (818) 863-1901 Toll Free Call Center: 1-877-696-6775, Content created by Assistant Secretary for Public Affairs (ASPA), U.S. Department of Health & Human Services, has sub items, about HHS Family of Agencies, Advisory Committees, Task Forces & Initiatives, has sub items, about Budget & Performance, FY 2023 Annual Performance Plan and Report, FY 2022 Annual Performance Plan and Report, FY 2021 Annual Performance Plan and Report, has sub items, about Strategic Plan FY 2022 - 2026, Strategic Goal 1: Protect and Strengthen Equitable Access to High Quality and Affordable Healthcare, Strategic Goal 2: Safeguard and Improve National and Global Health Conditions and Outcomes, Strategic Goal 3: Strengthen Social Well-Being, Equity, and Economic Resilience, Strategic Goal 4: Restore Trust and Accelerate Advancements in Science and Research for All, Strategic Goal 5: Advance Strategic Management to Build Trust, Transparency, and Accountability. HHS Region 8 - Denver directly serves state and local organizations in Colorado, Montana, North Dakota, South Dakota, Utah, and Wyoming. Fax: (202) 616-4532, Phone: (202) 616-4620 Official websites use .gov We will continue to monitor DHS OIG's efforts to address both of these recommendations and, in particular, how risk assessment informs DHS OIG's annual work planning process. DHS OIG agreed with this recommendation. This guidance should describe how DHS OIG ensures that such work adheres to federal OIG standards of independence, due professional care, and quality assurance. If you need to reschedule your appointment, call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833). For more information, see our USCIS Visitor . Fax: (703) 413-1833, Phone: (703) 413-1865 GAO was asked to review DHS OIG's management and operations. Secure .gov websites use HTTPS Check-In Office. Teri Lewis, Assistant Regional Inspector General for Audit Contact the Secretary Mail Delivery Instructions Freight Delivery Instructions Keywords Contact Point of Contact (POC) Secretary Last Updated: 10/04/2022 Was this page helpful? An official website of the United States government. Email. Client Services Hotline (for inquiries for DHHR programs) 1-800-642-8589 dhhrbcfcs@wv.gov. Our diverse team of oversight professionals are . Inspector General; The White House; DHS Components; USA.gov; Mobile Menu Bar. Each Regional Director ensures the Department maintains close contact with state, local, and tribal partners and addresses the needs of communities and individuals served through HHS programs and policies. Gary Whitman, Acting Regional Inspector General for Audit DHS Office of Inspector General MAIN NUMBER: 202-981-6000 MAILING ADDRESS: Office of Inspector General/MAIL STOP 0305 Department of Homeland Security 245 Murray Lane SW Washington, DC 20528-0305 DHS OIG Hotline Information: Report Corruption, Fraud, Waste, Abuse, Mismanagement Or Misconduct Allegation Form (Preferred) TOLLFREE: 1-800-323-8603 provides assistance in criminal, civil, and administrative investigations conducted by OIG's Office of Investigations and the Department of Justice; oversees non-Federal audit activity, including conducting quality control reviews of audits of State and local governments, colleges and universities, and nonprofit organizations; and Department of Homeland Security Office of Inspector General Strategic Plan 2022 2026, Semiannual Report to the Congress April 1, 2022 - September 30, 2022, Testimony of Inspector General, Dr. Joseph V. Cuffari Before the Permanent Subcommittee on Investigations, Committee on Senate Homeland Security and Governmental Affairs United States Senate Medical Mistreatment of Women in ICE Detention, OIG-23-18 - Violations of ICE Detention Standards at Richwood Correctional Center in Monroe, Louisiana.
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