Managing and executing the strategy of a company, B. Supervising middle and senior management, D. Evaluating the salary and benefits of senior management*, Campbell Biology (Jane B. Reece; Lisa A. Urry; Michael L. Cain; Steven A. Wasserman; Peter V. Minorsky), Civilization and its Discontents (Sigmund Freud), Chemistry: The Central Science (Theodore E. Brown; H. Eugene H LeMay; Bruce E. Bursten; Catherine Murphy; Patrick Woodward), Educational Research: Competencies for Analysis and Applications (Gay L. R.; Mills Geoffrey E.; Airasian Peter W.), Forecasting, Time Series, and Regression (Richard T. O'Connell; Anne B. Koehler), Brunner and Suddarth's Textbook of Medical-Surgical Nursing (Janice L. Hinkle; Kerry H. Cheever), Principles of Environmental Science (William P. Cunningham; Mary Ann Cunningham), Business Law: Text and Cases (Kenneth W. Clarkson; Roger LeRoy Miller; Frank B. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. So many customers now . The emphasis was on d. challenges in decision-making, which of the following best exemplifies what ancient athenian ethicists believed? What is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? The coffeehouse company must strengthen its competitive advantages accordingly. being committed to ethical business practices. The company has. D. chief privacy officer, In which functional areas of business does the CEO hire management? Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Blooms: Apply ), True or false? Journal of Business Ethics, 108(3), 285298. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. It is also competing with companies like Peet's Coffee & Tea Company, which have more exclusive products. Sample Answer: In May 2018, Starbucks closed its stores after an incident in which two African Toward a theory of stakeholder identification and salience: Defining the principle of who and what really counts. Employees are dissatisfied with the trust they receive from management and are seeking "representation" through unions. Their concerns are identified through data gathering and analysis, It is important for executives to interact with outside-environment stakeholders such as media and government. On one hand, Starbucks is frequently praised as a company that is committed to corporate social responsibility and stakeholder ethics when it comes to labor relations (Miles, 2012). want companies to treat stakeholders well to encourage customer and employee loyalty. Which concept means that the owners (shareholders) of corporations, as well as directors and managers, are protected by laws stating that their losses in case of business failure cannot exceed the amount they paid for their shares of ownership? This the cost of stakeholders. It is not necessary to conduct extensive market research. D. compensation. c. he believed one secures one's own good outside of political science The viewpoint articulated by Friedman has slowly given way to a more expansive view of business ethics that is based on the principles of stakeholder theory. The most important function of the board of directors is to hire the president or such as Yelp where customers share their good and bad experiences. Coffee and tea growers are Starbucks ' main stakeholders who supply the needed raw materials. Draw a T-account for the bank after this first round of loans has been made. About Starbucks Since 1971, Starbucks Coffee Company has been committed to ethically sourcing and roasting high-quality arabica coffee. Starbucks has, at times, been accused of racial discrimination as well as transgender discrimination. Starbucks Stakeholder Analysis. The price of plastic straws had been increasing and Starbucks saw the proposal as an opportunity to both please stakeholders and cut costs d. Many cities were already considering plastic straw bans and agreeing to the proposal allowed Starbucks to act before regulatory action was taken Consumer feedback on social media sites does not affect a company's prospects or status as ethical. Has opportunity to lead a team. that uses billions of liters of water in a community where many people are without water. The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. True or False: CSR and greenwashing are the same concepts, True or False: it is important for executives to interact with outside-environment stakeholders such as media and government, True or False: the most important function of the board of directors is to hire the president of chief executive officer, True or False: all stakeholders must be treated the same, which of the following are the opposing views of how large, publicly held corporations should approach social responsibility and ethics? Blooms: Understand Blooms: Evaluate The most immediately visible and representative employees of Starbucks are the individuals that engage as servers in Starbucks stores. Which of the following is the lesson learned from the Edsel story? Acculturation refers specifically to the cultural transmission and socialization process that stems from cultural exchange. Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? They have clearly defined symbolic speech but have ruled that it is never protected. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. d. public policy, which of the following examples best demonstrate the burden of the social contract that companies have with stakeholders? governance. d. Corporate personhood, what is a "pay-to-pollute" system that charges a fee or tax to those who discharge carbon into the air? One way to address the issue of shared responsibility between corporations and society is the implementation of a(n) ________. Sample Answer: Ikea is a multinational furniture store. a. milk producers C. her portrayal of the character offended shareholders AACSB: Application, Real-world, Difficulty: Moderate d. Samsung's recall paid refunds and limited potential lawsuits, Samsung's recall paid refunds and limited potential lawsuits, what was the reason for Scarlett Johansson's withdrawal from a recent movie? even perhaps industry standards? The main difference between a bribe and a gift is intent. CSR and greenwashing are the same concepts. March 16, 2022 4 min read. Which intellectual, emotional, and social human trait affects all decision-making, including ethical decisions? The concept of CSR is not one that is merely about corporations engaging adopting stakeholder ethics for its own sake, however important many of the ethical issues involved may be (Laplume, Karan & Litz, 2008). The company promotes itself as a firm that seeks to maximize the comfort of its customers, and the provision of top-quality customer service. Consult with business partners, managers or other key stakeholders. In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. new CEO with a tourism background. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Starbucks baristas are paid above the minimum wage, even at the entry-level position. Felix Madison has $10,000 worth of property damage insurance and a$1,000 deductible collision insurance policy. service, for example. PR Related Events and Strategies & Tactics Used Timeline of Key PR Related Events (Select all that apply.) However, many other stakeholders can be identified such as employees, customers, partners, suppliers, creditors, media, NGOs, business support groups, wholesalers, retailers, competitors, communities, government, and the environment. most important, given its provision of goods and services. b. ethical principles that apply everywhere despite differences in time, geography and culture These servers are commonly referred to as baristas although actual owners and higher-level managers with Starbucks franchises are referred to within the company as partners. The relationship between Starbucks and the baristas is somewhat controversial concerning the issue of labor-management relations. (Select all that apply. Establish trust. a. the "purchase" of Manhattan a. ethics applies solely to business-making true or false: culture and ethics cannot be separated, because ethical norms have been established over time by and make sense to, people who share the same background, language, and customs. U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. Car design should focus on being competitive on the road. Explain how Ikea has had to adapt its business model in different countries. 12 & 14 & 11 & 8 & 7 & 12 & 15 & 9 & 16 & 13 & 11 & 10 & The main reason for forming a corporation is to limit the liability of the owners. with Starbucks in lieu of a civil action against the corporation. For ex. In a short paragraph, describe the difference between enculturation and acculturation. Blooms: Understand Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? Often there is a hierarchy that places consumers or customers first. What was the decision? They need to develop sustainable sources of quality beans. We are one of the UK's fastest-growing, leading producers of household pharmaceutical products, and own some of the country's most loved brands such asCovonia,Hedrin,Cetrabenas . Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Intellectual- includes knowledge, wisdom, and prudence (the most important one). Which of the following are Starbucks' key stakeholders? Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. He had a tire blowout while driving and crashed into a $1,400 fire hydrant. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. Freeman is best known for his work on stakeholder theory and business ethics, in which he suggests that businesses build their strategy around their relationships with key stakeholders. B. her portrayal of the character was not approved If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. Answer: True, True or false? c. her portrayal of the character offended shareholders Of course companies have the responsibility to market their products with integrity because without them, the business would be no where. Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? A. minority- and women-owned small business owners* An ethical financial advisor must ________. d. he thought money should only be allowed for those in trades. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. Environmentalists raise the issue of species and d. cap and trade tax, a " moral minimum" means which of the following? the risk of stakeholder displeasure and critique, which could result in bad publicity for a CSR includes the duties a corporation many owe a duty to to benefit to many stakeholders, customers, the community, the environment, employees, media, and the government. The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. c. a business owner's protection against loss of personal assets In Richard DeGeorge's humanities model, business ethics would prepare students to do certain specific things. Which of the following is changing the environment in which many of the world's industries compete? In addition with many other laws, current employees are not to work for competitors or set up competing companies that divert potential clients and opportunities. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. stakeholders. Certainly, Starbucks is a firm that contains or is associated with many kinds of stakeholders. * AACSB: Application, Real-world. \text { Par value } & \$ 1,000 & \text { Coupon interest rate 6\% } & \text { Tax bracket 20\% } \\ d. They have ruled that symbolic speech is always protected. Also, the manager of a company's ethical duty is to hire people that seems best for the job and not based on the color of their skin. Our responsibility starts with being accountable to Starbucks stakeholdersour partners, customers, shareholders, suppliers, community members and othersand communicating openly about our business practices and performance. Do companies have the responsibility to market their products with integrity? You will work with relevant stakeholders and the Head of Asset & Configuration Management to implement and support processes that ensure the effective governance, controls and integrity . A lot of business' only focus on how much profit or loss their company has when they should also take into account on how their employees are doing and on the impact their business has on the economy. In the Supreme Court ruling Citizens United v. Federal Election Commission, which Amendment was at the center of the case? Explain an employee's common law duty of loyalty to their employer. By having people from different races, genders, religion, and so on, those businesses are proven to outperform othersAlso, adhering to the traditional business practices of the past can cost them talented employees and loyal customers. Coffee producers are a major stakeholder for Starbucks because the firm has staked its reputation on high quality coffee. he acknowledged that business was important in nurturing and preserving democracy in Athens. Each employee prides in working in an organization that acknowledges his efforts. Corporations, directors and managers are all protected by laws saying that in most circumstances, their losses in case of business failure cannot exceed the amount they paid for their shares of ownership. Ben & Jerrys, an ice cream company known for its founders social Shippers. AACSB: Ethics, Application, Difficulty: Moderate What has unfolded at Starbucks is anything but. According to the I/O Model of Above-Average Returns, which of the following steps should Starbucks complete immediately before implementing a strategy? The environment is not considered a stakeholder. c. Compute and plot the A, B, and C zone boundaries on the p-chart. Which. A. Select the best answer. The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country.
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