Had them add a garlic encrusted option, it was minced garlic out of a jar poured on top, never "encrusted" it was disgusting. He clearly had too many tables to look after. In the 2 hours we were there, several cloth napkins were all over floor along with other trash that staff just walked right past. It took forever for the drinks to arrive. This location is our first in Worcester, representing an exciting expansion in central Massachusetts that further entrenches us in the areas fine dining scene, Ruths Hospitality Group CEO Cheryl Henry said in a news release. COMPENSATION: $6.75 per hour. "Ruth's Chris Comes to Worcester. We strive to provide the highest and finest quality with regard to both food and service, not to mention hospitality, much like Ruth would have done herself. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. Had chef redo it but it fell short, steak was once again cooked well done. Hope to see you again soon. We hope to welcome you back in again soon! My filet was cooked perfect and tasted wonderful. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. Estimated $53.3K - $67.5K a year. Learn More. VERY HIGHLY RECOMMENDED. Food was delicious but the service was subpar. Please send your contact information, including your name and a phone number. Then we serve your steak sizzling on a heated plate so that it stays hot throughout your meal. Home run on all of them. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. As part of the pre-opening celebration for the newest location in Worcester, Ruth's Chris hosted a special dinner with community leaders, business owners and Ruth's Chris executives to raise money for the Worcester County Food Bank. The host came over and said "hello". Kinda nutso. Ruth's Chris Steak House Dishwasher Worcester is lucky to have a Ruth's Chris in town! Only exception, I, asked for steak medium and it was cooked well done. I wouldn't bother wasting your money. She was funny, honest, and professional. We told him the name that the reservation was under. The icing on the cake is this was for my wifes birthday. The menu features traditional steakhouse fare like steaks, chops, and seafood. Tripadvisor performs checks on reviews. This is our fifth underwhelming experience in Worcester. The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. Kudos to the staff and management team for their dedication and hard work not easy to do! The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. The Worcester location is over 8,000 square-feet, and features three main dining rooms, including one set aside for business meetings and another for private functions. Merry Christmas!More, Sat at the bar and had some vino and dinner. Worcester is lucky to have a Ruth's Chris in town! Big disappointment. 30, 2022, 5:48 a.m. | Published: Mar.. 2022 Fact Book: Doing Business in Central Mass. The front room is the main dining room, with several comfortable booths. Management needs to step up big time!! The food was outstanding but service ruined it. Ruth's Chris Steak House - WorcesterResponded todayThank you for your candid feedback. Our server, Jaden, was very professional, friendly, and efficient. It was very clear. Steak Houses American Restaurants Take Out Restaurants. One Eleven Chop House. Ummmmm no! We hope to welcome you back in soon! This kid had a smile that lit up the room.He added to our experience, and was very attentive. I saw one server and the host was groomed, not so much for the rest. Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties. The nationally-ranked restaurant is expected to open in the downtown space next fall. Most people expect a higher level of service when you dine at a pricey restaurant like this one. MonThu, Sun 4:00 pm9:30 pm At Ruth's Chris, your last bite is just as good as your first. COMPENSATION: $15.00- $17.00 per hour. It's our pleasure to serve you and we hope that you'll be joining us again soon. It was a Sunday night at 6:10pm. We got seared tuna, Caesar salad, lobster bisque and wedge salad. Ruth's Hospitality Group, Inc. is now hiring a Restaurant Manager in Worcester, MA. Ruth's Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. Ruth's Chris Steak House - WorcesterResponded on January 17, 2023Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. These few little items are basic steps of service in a fine dining establishment. She hired an all-female single mothers staff and included her own recipes in the menu. Thats it. The opening was planned for fall of 2020 but was delayed during the COVID-19 pandemic. Steak was cooked perfectly and sides were delicious! Say In the bar area which was nice, but our table was right at the servers station so was a little loud, but still fantastic. Full-time + 1. Apply Join or sign in to find your next job. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We appreciate you writing about your recent visit with us. We're glad to hear that you enjoyed your evening with us. My baileys and coffee - coffee was not fresh and I could tell it had been sitting for a while. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. Reservations are recommended for large groups. 2. Moving beyond that, the servers were excellent once with us, and the food was excellent. Truly. Ruth's Chris also offers a variety of side dishes, desserts, and cocktails. Seriously good. Had to scrap it off and try very hard not to get any on my over cooked mediocre steak! Would you please contact via private message and share more about your experience? hope the place makes it in Worcester. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023Thank you for taking the time to share your comments. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. VERY HIGHLY RECOMMENDEDMore, I've long wondered why a high-end steak house hadn't opened in Worcester. The restaurants hours will be Sunday to Thursday 4 p.m. to 9:30 p.m., Friday 4 p.m. to 10:30 p.m. and Saturday 5 p.m. to 10:30 p.m. But I've been to other expensive places that were bad. Backs Charter School Reform After BESE Board Vote, Local Food Banks Prep As Pandemic Food Benefits End In MA, Charter Audit, Millionaire Tax Plan, Toddler Taken: Patch Top Stories, New Worcester Law On Developer Tax Breaks Likely: Councilors, State Auditor Will Examine Worcester Charter School, OSV Ties. 7,722 Followers. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Every single thing was delicious. Founded in New Orleans back in 1965, Ruth's Chris Steak House expanded from a single Big Easy eatery to a worldwide franchise with more than 150 restaurants spanning the globe. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We waited for eight minutes to be greeted at the door. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. very large, but they were good none the less. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. Thanks for joining us for Valentines Day. The restaurant's hours will be Sunday to Thursday 4 p.m. to 9:30. The 8,200-square-foot restaurant will have 270 seats inside and 70 seats outdoors, though no other. We hope to welcome you in again soon! I highly recommend Ruth Chris for a special occasion. Water took forever dirty dishes left on our table while several buss people and waiters walked by. VERY HIGHLY RECOMMENDEDMore, To start, I ordered the Cesear Salad which had fresh parmagian cheese, and the dressing was excellent. Ruth's Chris Steak House has confirmed to WBJ it plans to open its location at 4 Mercantile St., Worcester on Aug. 1. It was a simple coke yes but that should not happen. I gave her 20% out of habit but wouldve given her much more had she just treated us like she treated the table next to us. Our waitress was awesome but super overwhelmed and overworked. Service was also excellent, although we went pretty early before prime time. Restaurant, Kitchen Helper. The food was tasty but portions small for the price. Paul the All rights reserved (About Us). The food overall was good, not great. Ruth's Chris Steak House - WorcesterResponded on January 21, 2023Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Thank you! A long-awaited new steak house in downtown Worcester is now open. Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. We advised our waiter, who corrected it, but it took another 20 minutes to get it and therefore waited almost an hour with no cocktail. At that point, we opted to forgo dessert and leave. The Ruth's Chris owner, RSCH Operations, Inc., is set to appear before the Worcester License Commission on Thursday morning to request licenses to serve alcohol and food, and provide. He made the dinner better! Private party contact. There's also a small well-chosen wine list by the bottle. The prices are steep, but the food is well worth the cost.More, Christmas Eve. The steaks were perfect, but my wifes crab cake was an underwhelming presentation. The potatoes au gratin were disappointing. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Use of and/or registration on any portion of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your Privacy Choices and Rights (each updated 1/26/2023). Meals: sea bass, petite filet, rib eye, stuffed chicken. Grooming was not of importance for most of the staff. Get quick answers from Ruth's Chris Steak House staff and past visitors. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. But it got worse over time at the bar. Further back, I understand, there are a couple of private rooms that can seat up to 60. Thank you! The opening was planned for fall of 2020 but was delayed . Boiled white potatoes with melted cheddar cheese on them. It was very clear. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. More Local News to Love Start today for 50% off Expires 3/6/23. The restaurant will also have a patio seating up to 40, according to the application. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Ruth's Chris Steak House - WorcesterResponded on January 30, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. During the pandemic, Norton said, he renewed 100,000 square feet of leases primarily at Mercantile Center, which is currently 88% leased. As to the foodit was nothing short of fabulous. Now, opening day has arrived. We hope to welcome you in again soon! I believe they each had 5 French fries. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. I ordered from Ruth's Classics menu, which was a perfect amount of food. I advised the server and he was kind enough to take an appetizer off, but not the point. Ruth's Chris Steak House 2.5. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. When we go again and we will, I will ask for her! Join to apply for the Server role at Ruth's Chris Steak House. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Ruth's Chris Steak House - Worcester offers takeout which you can order by calling the restaurant at (508) 492-0525. We believe in treating our team like family and providing an environment where you can be yourself and grow professionally, while delivering . - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. Another thing to keep in mind our reservation was for 4 PM. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. The food was hit or miss. This is certainly not the experience we aim to provide nor how we wanted our food to arrive to you. The Worcester County Commissioners presented a proclamation to Debra Stevens, director of community health nursing for the Worcester County Health Department, recognizing February as Children's Dental Health Month and the Worcester County Dental Center (WCDC) in Berlin as a cornerstone of community health for its role in helping area children establish a lifetime pattern of. A food runner came over to us with a to-go bag and said "Did you order this? Thats it. Get more local news delivered. There were 5 bartenders on!! Lovely wait staff and delicious meal and cocktails Ive already made reservations Ruth Fertel opened the first Ruth's Chris in New Orleans in the 1960s and the restaurant was originally called Chris Steak House. But we will be returning to Flemings in Providence. We broil it exactly the way you like it at 1800 degrees to lock in the corn-fed flavor. This place is on the upper end of the price spectrum for a decent steakhouse. This reminded me of a over priced Longhorns. We remain excited about our opportunities to grow and evolve the iconic Ruths Chris Steak House Brand, Cheryl Henry, president and CEO of Ruths Hospitality Group Inc., said in a statement. Worcester Sen. You are at Ruth Chris. If you're interested in joining a hospitality team committed to excellence and hungry to grow, with a desire to win and an unwavering commitment to its. Management kept a watchful eye on the room during this busy Saturday night. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . Home run on all of them. We were upset and at least one of the bartenders greeted us with a smile. The GM was very disrespectful in the way he talked to me, My steak was hockey pucked and my cousin lamb chops was under cooked so by the time we got our food from being altered our dates food was done. Fri, Sat 4:00 pm10:30 pm It was uncomfortable. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. The other party was large and loud. Our goal is to always provide the very best food and service, so we are concerned to hear your comments about your dinner order. The steak was good. We told him the name that the reservation was under. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. I really wanted to love this restaurant and I just cant give it another try. 9 Thank WINEandTRAVEL . We appreciate your taking the time to leave a review, and we hope to be able to serve you again. Manager was great, we were compensated for it. Doesn't make much sense. Ruth's Chris Steak House. Charles Bruen: (888) 766-7860. Please allow cookies to continue reading. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. With 5 bartenders on - this was crazy!!! The next room is a great bar where I'm sure I'll be spending some time soon some nice tables in this area too. This restaurant located in New Orleans, Louisiana was owned by different people along time, until 1965 when it was bought by Ruth Fertel. He didn't clear the other two settings at our table. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #123 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. Ruth's Chris Steak House will open in July in downtown Worcester and accommodate 285 people. 2023 Advance Local Media LLC. Easily apply. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. The appetizers were undercooked, extremely small portions for the cost and my childrens fries with their steaks were also a very small portion. We hope to welcome you back in soon! Both were served hot and were great accompaniments to our steaks. now the top table in town. Check Switch to pickup About Reviews APPETIZERS SOUPS & SALADS STEAKS & CHOPS SEAFOOD & SPECIALTIES BURGERS & SANDWICHES VEGETARIAN SHAREABLE SIDES DESSERTS BEVERAGES KIDS MENU However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. In its second quarter financial report, the steak house announced it has signed a lease for a new company-owned restaurant in Worcester. Thank you. From Business: Family Owned Restaurant & Pub - Since 1977 Serving the best of American style foods - roasted meats, burgers, steaks, seafood, sandwiches and daily specials.. "My wife and I go to 111 Chop maybe 2, 3 times a year. Our steaks are served sizzling in butter - specify extra butter or none. He didn't clear the other two settings at our table. Get the best experience and stay connected to your community with our Spectrum News app. The sides were expertly prepared. A server walked by to the other table twice and never said a word. Sign up for free Patch newsletters and alerts. Sign up for free Patch newsletters and alerts. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Popper trains people to box in a New York gym and is thought to have met the Like A Virgin star while coaching one of her children. Service by Heather was even better. We are sorry to hear this and would like to speak to you further. We felt so cared for, on Christmas Eve. Again very disappointing. First Course: Chicken Pot Pie Go to Boston or Providence. The food was hit or miss. Dont miss out - subscribe today. This one is worth the expense. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. The average price of all items on the menu is currently $26.43. of their national reputation so we agreed to try it. Employer est. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Apparently the restaurant does not open their doors until exact opening hours. We hope to have the chance to serve you again soon. moments. 4 Mercantile Street, Worcester, MA 01608 more. Full job description available here: Ruth's Chris | Food Runner (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. The atmosphere was great. Ruth's Chris Steakhouse is an American restaurant founded in 1965. We are glad to know that you enjoyed your meal. It was uncomfortable. The kitchen was firing on all cylinders. Prices are the prices. Location is good and parking at night was only $3. Not happy considering the price tag. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. Address Worcester, MA. Thankfully, we don't have to wait any longer the new Ruth's Chris, open for just under a month, is already impressing. Seriously good. CLOSED NOW. The opening was planned for fall . Guest satisfaction is of the utmost importance to us. The new Worcester restaurant will. Thank you for your candid feedback. The host came over and said "hello". Dinner Please see their website or wait to visit the restaurant to learn more. Service was also excellent, although we went pretty early before prime time. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. Ruth's Chris Steak House reviews 140 I Ilovelawyers of US Feb 23, 2023 11:45 pm EST Ac My spouse is an employee at the Ruth's Chris location in Bonita Springs. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. The Worcester location will be the fourth for New Orleans-based Ruth's Chris. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. It provides a daily update of the areas most important business news. was an empty desk and no one said one thing to us - including the servers walking by. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. May 25, that it appointed Worcester's Stacey Forrest as the human services agency's first chief operating officer. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Even though we had reservations, we had to wait for another 20 min to be seated. Doesn't make much sense. Top Rated Items at Ruth's Chris Steakhouse Creamed Spinach $12.24 Sizzling Crab Cakes $39.26 Filet $53.14 World-class hospitality is at the cornerstone of everything we do at Ruth's, and for that reason we are so know you enjoyed your experience. Dinner is served nightly, reservations are suggested, and private dining and offsite catering may be arranged. Today, there are more than 150 Ruths Chris Steak Houses, including 20 international franchisee-owned restaurants in Mexico, Hong Kong, Taiwan, Tokyo, Aruba and Canada. Ruth's Chris Steak House Dishwasher Denver, CO Easy Apply 13d $18.00 Per Hour (Employer est.) Thank you for the great review! Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. COMPENSATION: $18.00- $20.00 per hour. These few little items are basic steps of service in a fine dining establishment. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website.