To start the conversation again, simply Copyright 2020 Azanella, User profile for user: Press and hold the power button to turn everything off (you can still press and hold the screen icon . Hard Restart Apple TV. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. tvOS 14, Aug 31, 2021 10:41 PM in response to emelia22. The physical Apple Remote uses IR to send the volume . I've tried the "training" menu to setup volume control but didn't get anywhere with it. This is a user forum, if you want more specifics then you can contact Apple. Rudegar. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. If not, reach out to Pioneer customer support or a device forum to see if there is a current software or firmware update to resolve the issue of miscommunication. 2. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. A forum where Apple customers help each other with their products. provided; every potential issue may involve several factors not detailed in the conversations However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. All postings and use of the content on this site are subject to the. It will help you protect yourself online with easy tools. I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. Effortlessly set up and manage all of your Apple devices with Jamf Now! Why not? Apple TV remote volume control not working, The CW app crashing or not loading on Roku, issue acknowledged, [Updated] Path of Titans players 'unable to login' & 'smart code not working' issues trouble many, fix in the works. Sometimes I can't find the native remote and prefer to use the iPhone Apple TV remote app. Apple may provide or recommend responses as a possible solution based on the information Currently, there is no way to find your Apple TV remote if you misplace it. Mannygator, User profile for user: Looks like no ones replied in a while. The TV is a 'Cello', which is a budget brand. The rest of the buttons work. It doesn't work or follow the 'volume up or down' command. Your remote may be disconnecting and reconnecting more frequently due to interference from other Bluetooth devices, cordless phones, and other sources. Apple TV has now become a popular method to transition from conventional cable television to a smart streaming device, especially as streaming services get more and more popular by the day. Apple TV Volume Stopped Working. 1-800-MY-APPLE, or, Sales and Then wait 5 to 10 seconds for a Connection Lost . however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. This can be done by installing the Remote Control for Apple TV app on your Mac. We understand your Apple TV volume control is not working. Some things to note: Anyway, I fear the odds are high that we are talking of more than one problem in more than one company's product(s). This is incredibly frustrating and I have to trouble shoot and reset/relearn the remote every time. The Samsung article from bgmeek was not helpful nor relevant. Does the problem go away for a while after a soundbar restart? The weirdest part, is my old remote sitting in the room worked for volume but nothing else. omissions and conduct of any third parties in connection with or related to your use of the site. Mango Life Media, LLC I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . I cant even use my phone to turn the volume up anymore . I use the same workaround but is not the same. I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. Youll need a line of sight with your TV and the Apple TV remote to regulate volume, unlike the Apple TV, which uses Bluetooth and WiFi. Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550. only. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen. I tried pressing the volume and mute buttons and nothing worked. If your Apple TV remote isn't working, one possible solution is to use your laptop as a remote control. Let go of . Select Learn New Device if it isnt already selected. Apple TV HD Siri remote volume and mute controls stopped working. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menu and Volume Up buttons for five seconds etc). A forum where Apple customers help each other with their products. My Apple TV remote volume controls wont work on my tv anymore. Restart your Siri Remote or Apple TV Remote. Mine is exactly as you outlined above. only. This site contains user submitted content, comments and opinions and is for informational purposes Hi Ap2837, Thank you for participating in the Apple Support Communities. An announcement stating that the remote is paired or paired will appear in the top-right corner of your Television. It doesnt work or follow the volume up or down command. At the same time, press and hold the TV button and the Volume Downbutton for about five seconds. Everything is working fine but volume down is not. A forum where Apple customers help each other with their products. 1-800-MY-APPLE, or, Set up the Apple TV Remote on your iPhone or iPad, If your Apple TV remote isn't working - Apple Support, If you can't control your TV or receiver with your Apple TV Remote - Apple Support, Sales and If so, thats another indication that the ATV4K, your TV and soundbar are configured correctly (HDMI CEC functions properly enabled everywhere), and that the Siri Remote needs to be reset. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. User profile for user: If Apple TV doesn't respond and puts volume up. Adjust Apple TV audio. charee144, call #1. When using the remote app it is not possible to use IR as the hardware does not support it, so when you use the buttons on the iPhone it will only work when you have it connected to a receiver that supports HDMI CEC. If your Apple TV sound is still not working, odds are that the changing of audio output can give the results. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. You can configure the Siri Remote to turn your TV on or off, change the input to your Apple TV, and even control the volume. After that, you may charge the Apple TV remote with a lightning wire. There may be confusion between the system of each device. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Ensure HDMI-CEC is enabled in your TV or receivers menu, using the remote control included with your device. vazandrew, call Both EasyShare and EasyShare remote are active on the TV. rkaufmann87, User profile for user: If it turns out that the problem is with the Apple TV remote, you might be able to get a replacement. Urquhart1244. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). only. Her latest piece, "Temporizing: Self Portrait" can be found in the Winter '21 edition of. Check and Use Siri Remote to Ddjust the Volume. Next, press and hold the Volume Down button until the progress fills up. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. The Samsung TVs remote works just fine. Apart from it, I skate, meditate and medicate. Fortunately, we know exactly how to fix it and will walk you through the steps below. 127,075 points. Or it is something those two companies have to figure out together. Tap Add Apple TV. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. If you can't control your TV or receiver with your Apple TV Remote - Apple Support. Step 1: Set the volume control option on your Apple TV remote manually. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. Heres the Real Fix! The weirdest part, is my old remote sitting in the room worked for volume but nothing else. emelia22. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. It's up to Samsung and Apple to workout where the bugs are, but you know this forum would contain WAY more complaints over the last few months if they had recently introduced such a fundemental bug where turning down volume via CEC is broken. I have the HDMI 2.1 in the #1 slot and made sure LG HDMI-CEC is on. But with the hub I can connect my Apple TV as the input source, use my TV as the "monitor output", and send the audio to my soundbar using the ARC port. I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . Release the buttons after two to three seconds of holding the position. anyone with a good tip? I have the same issue with a LG 77 CX OLED TV and Samsung QL-800 Soundbar. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. Aug 22, 2020 11:46 AM in response to vazandrew. During playback, you can control your TV or audio/video receiver volume with the Siri Remote. Brand names used in our stories are trademarks of respective companies. Step 3: Head to Apple Settings . 4,346. Apple disclaims any and all liability for the acts, Enter this code on the pairing screen. has anybody else experienced this? Sep 5, 2017. Before buying another remote, try the following hacks to see if it works. Click on "Learn New Device". Hi there! To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. In some cases, it works after pressing the button multiple times. Release the buttons. Make sure that the remote is about three inches from the Apple TV. Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. Issue fixed by resetting ATV remote by holding tv button and down vloume for 5 seconds! A principal funo do Siri Remote controlar o volume da mdia na Apple TV 4K. Got everything set up only to find that the TV was not responding to volume control from Siri remote (works fine using the tv remote-as is to be expected). Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. 1. Give the custom volume control a name. Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. provided; every potential issue may involve several factors not detailed in the conversations When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). The status light onyour Apple TV will turn off and on again. only. Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of The volume +- control on my Apple TV remote is not working recently. Rudegar, Apple TV remote works but does not control the volume. Now, release the button. Apple disclaims any and all liability for the acts, Subscribe to our Insider program today and take advantage of a limited-time 30-percent discount, plus an extra 10 percent if you're a senior, veteran, or service personnel! I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. Sony 75 X9500H and a Samsung Q870A. Nevertheless, we'll keep an eye on the developments about the Apple . Well thats too bad Since the volume control issue is consistent using both the Siri Remote and the iOS remote, this points back to soundbar or TV settings. Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Select Remotes and Devices from the Apple TVs Settings menu. Similar questions .