email. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. Answer a question on an online forum. I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. Do you mind if I go ahead and close your case? If you had plans to get together with the person, and they had to cancel, you can check in to let them know theres no rush. Shadow Work Is All About Stepping Into Your Power Here's How To Do It, The 'Sex And The City' Cab Light Theory, Revisited, I Got My Chakras Balanced & Now I Am At Peace, Trainers Reveal How Long You Should Rest Between Sets, Get Even More From Bustle Sign Up For The Newsletter. Find out what to do and discover resources to help you cope. It can also be helpful to ask the other person to tell you their story, McBain says. at the same time. And offer to follow up over a phone or video call if they're interested. Therefore, that could push someone to update us much quicker than they would have if we said nothing.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'grammarhow_com-medrectangle-3','ezslot_6',106,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-medrectangle-3-0'); Lastly, the following email examples will help you understand this one: Dear Stu,Where are we with the report? Published: Simply put, checking in means when you want to update your friends on your whereabouts or activity. This is another way to rekindle a conversation you began before. 14. I like to ask a follow up on how theyre really going, encouraging them to give more detail, including the good, the bad and even the ugly. She says it usually gets a smile, but it needs to be delivered in a way that isnt pushy or demanding. Cake values integrity and transparency. Were living in the age of the customer, where experience reigns supreme. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. ", Example: We know your company is all about X, we thought youd find value in this recent article analyzing the market for it.. go check. Imagine you are a business owner. Free and premium plans, Sales CRM software. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. Sending a brief email, direct message, or text to let them know youre thinking about them can help them feel supported and loved. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. I could set you up with a free trial account. Case studies are ideal for this job: they help sell the dream and serve as proof that working with you is worth it. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. checking to see. Ive attached a few case studies that I think youll find interesting. Example: Congratulations on your latest funding round! Our expert guidance can make your life a little easier during this time. They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. Example: Hey, [client name]. Just Checking In Alternatives Send actionable advice. Warren. of an actual attorney. One important tool you can use to connect is social media. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. How are things coming is a good way to ask how something is getting completed. Have a look. For more examples like this, check out these alternatives to touch base emails. I wanted you to know Im thinking of you. Thought you would like to visit. Twitter. If your inbox is anything like mine, it tends to get unruly fast. She said your team is still looking for the right project management tool. If someone is stuck on a project, it might be useful to offer them support. The heres more information email Prospects sometimes require a bit more information before making a buying decision. You might find this useful. Example: Good morning, I came across an interesting article that reminded me of a previous conversation we held about X. Dont apologize for doing your job, apologize when it is merited. It even proofreads your text, so your work is extra polished wherever you write. ', "Hi, you might find this video interesting. Simply put, checking in means when you want to update your friends on your whereabouts or activity. Example: Hey, [contact name]. Streatham. To do so, you should definitely try these phrases. Here are some messages that will help you say, Just checking in to see how youre doing, to a friend or family member. Ultimately, you have to be thoughtful and creative about how you reach out if you want to maximize your responses. Dont pressure them to respond, but just give them the information that youd like to know how theyre doing. Heres what to say to somebody youd really like to check up on, without defaulting to a clich or sending a .gif of a floating otter. Heres a brief recap of what we discussed on our call last Tuesday: [List main points and suggestions]. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. Therefore, we can use this to ask for an update, but its also a good way for us to offer our support should the other person need it. High-level changes can indicate a change in strategy. . A sales video should be short and sweet. ", "Hi, I share the same viewpoint as yours about your post on social media platforms (like Facebook, Linkedin or Twitter). Thats why we might use this phrase to ask how certain projects are unfolding. Example: Greetings, I wanted to inquire about your current level of satisfaction with X product. This means you have to make the message hyper-relevant to the specific person youre contacting, drawing on their specific needs, interests, and previous interactions with your company. Example: In recent case studies we've found that businesses in X tend to have difficulty executing Y, have you experienced a similar roadblock?. Free and premium plans, Customer service software. Provide them with a short piece of actionable advice. 18. Send them a blog post from your company. Dont apologize for doing your job, apologize when it is merited. Save time, find new ways to reach out to prospects, and send emails that actually convert. For example, call monitoring lets supervisors listen in on live agent-customer calls, and it gives them the ability to whisper directly to the agent with on-the-fly suggestions as well as the option of taking over the call completely when it makes good tactical sense. Could you give me a quick status update by end-of-day? 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? Then ask straightforwardly how the project is coming along. Here are 10 better ways to say this, 10 Thank You For Your Understanding Alternatives. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Leaders with your experience and knowledge bring valuable insight to the company.. How are they managing that really stressful issue with their car/their landlady/their landladys cat that hates them? ", "Hi, I saw a small glitch on your website when going through it the other day and wanted to bring it to your notice. It may prove useful in your day-to-day operations., Example: Greetings, I know your previous request for X feature and was unable to be fulfilled, so I wanted to reach out to let you know its now available. So you can't help but open the email and respond. If youre hoping for a specific result, conclude with a Call To Action (CTA) that points your contact at the next step and prompts action. Now you can focus on leaving a legacy instead of a mess. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. I wondered if [software] is still on your radar. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Samuelsonif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'grammarhow_com-large-mobile-banner-1','ezslot_3',116,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-large-mobile-banner-1-0'); Youve seen the best ways to say I just wanted to follow up. So, its time to look at how to write a follow-up email with the phrase. Example: We see company X has been using Y strategy effectively this past quarter, how are you planning to address this recent development?. 10. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'be67aa79-8dbe-4938-8256-fdf195247a9c', {"useNewLoader":"true","region":"na1"}); Their ease is the reason that makes them so tempting to send, but they don't provide any value to your buyer. Well, one of the biggest culprits that get conversations stuck in the mud is probably the just checking in emaila phrase so overused that it can make your contacts reluctant to even read your messages, let alone respond to them. Usually, theyll be happy to reply shortly after you send it. I notice you have been quite busy with the issues lately, and Im here to offer my services.Best wishes,John & Johnson Co. I found your contact while searching for experts and would like to ask you for a quote on the matter if youre willing.. They may still have big gaps in their understanding of your product or have doubts about its ability to deliver the results they need. I have an awesome lasagna.. Here are ten alternatives that can be used instead. The heres more information email Prospects sometimes require a bit more information before making a buying decision. Grammarly helps you communicate confidently. I havent heard from you for a little while, so I thought Id check to see if youre doing okay.Kind regards,Mr. Describe a potential opportunity. Example: We received news of an event in your region for X industry professionals, we hope to see you there.. Answer a question on an online forum. Theres no better way to network than going to events, so why not invite your most valuable contacts to join you? Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. Writing, grammar, and communication tips for your inbox. Pinterest. Learn more in our affiliate disclosure. I read your blog post about email funnel strategies yesterday. Just checking in to see if youve completed that report I asked for. Just checking in to make sure youre coming to the meeting. Just checking in did you get this, and are you able to meet with me? When we say just checking in, were trying to soften the real message: Dont ignore me. Borrowmore. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Invite the prospect to an upcoming webinar or educational event your company is hosting. Wed like to schedule a meeting to offer you assistance in working through the matter.. Have you figured out the best course of action?Yours,Damien, Dear Ms. Catford,I just wanted to follow up with you regarding the business at hand. Or, another variation is the Baseball Opening, which is Im calling to just touch base. The author makes some interesting points, including [list key highlights]. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Respond to something the prospect said on social media, then follow up with more resources. If so, heres the information I shared with you in the first message.. 2. Share a relevant industry article. Sometimes people are just too busy to get back to you. A Guide to Using Plain Language in Writing. ". And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. I like your viewpoint and share the same with the rest of my clients. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to This link will open in a new window. ", "Hi, Here is how to add video to your email. Also, notice how in the example above theres no compelling reason for Anna to respond to Toms message. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Are you free for a call this week to move things forward?. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Heres what the research says about some of the most popular ones. Hows Friday at 3?). Here are a few ways to make sure your. LinkedIn. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. But thats precisely the problem. If so, Im happy to schedule a call. While we do not use where are we with to tell people off, the implication is that we expected an update sooner. Editor's note: This post was originally published in March 2019 and has been updated for comprehensiveness. Example: We know your company is making waves in the X industry, so wed like to share our recent article with you to use as a resource for your mission.. Its important to reach out within the timeframe they stated, otherwise your window of opportunity might close prematurely. Share a relevant industry article. If they told you to reach back out in X days/weeks/months, If they didn't show up to a scheduled call, If they told you they needed a few days to make an internal evaluation, then went dark, If they committed to signing a contract and didn't, If they started a product trial but you haven't heard back on their progress. If the prospect has gone completely silent, send a breakup email to close the loop. Furthermore, he has teaching experience from Aarhus University. Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. Tell the prospect you're writing a blog post featuring industry experts, then ask to quote them. If youre concerned that a task may have fallen through the cracks, start with a little context. Example: Did this email get buried? But you can go one step further by offering to help in any way you can. Heres what the research says about some of the most popular ones. I just wanted to follow up allows you to send a follow-up email politely. Or, another variation is the Baseball Opening, which is Im calling to just touch base. i am calling. But what does it really mean? Maybe they missed your last email. If they've posted on a forum, answer one of their questions and follow up with more resources. They might respond or not, but youve let them know theyre in your thoughts. If you suspect your contact has just forgotten about a project, offer some context in your message to jog their memory. Martin has been featured as an expert in communication and teaching on Forbes and Shopify. You might find them useful. Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. On the other hand, if your company recently published a blog post that's relevant to the prospect, send it their way. You can easily jump between phone calls, team messaging, and video chats: One of the major benefits of using a service like RingCentral to stay connected with contacts is that it lets you monitor and review your communications so that you can keep improving your teams performance. Checking in on a friend or family member can be more personal and informal. Are you still interested in [topic]? If you don't, think of one. If you pray for your friends well-being, you might let them know theyre in your thoughts and prayers. Its been busy. 3.What can I say instead of just checking in? If you've already started a sales process, there are many scenarios that could warrant a "just checking in" email. Recommend an event. Do you have a few minutes Tuesday at 2:30 Eastern to chat about it? As an Amazon Associate, we earn from qualifying purchases. Horace, How is it coming along works well in a follow-up email as another way of saying I just wanted to follow up.. ", "Hi, are you still looking towards reaching X target? By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy. ", "Hi, I haven't heard a response from you since [date]. Its also important to be upfront about what you want from them. This lets the person know they've been on your mind, Anwar says. Ive just read this great blog post about [relevant topic] that I think youll find useful [link to post]. Nothing induces a world-weary sigh from working professionals like a just checking in email. Reference a relevant blog post. If someone you know has just experienced the death of a loved one, you can check in on them and say sorry for your loss at the same time. Even if they do not need your help, its likely that theyll at least give you a status update on matters to show you why your support is unnecessary. Example: I havent heard back from you, so Im going to assume youve gone in a different direction or your priorities have changed. Example: I wanted to touch base with you to see if youre still interested in achieving X goal. A quiz plugin like [your app] could be the answer to the conversion problem you mentioned. Thought you would like to know. Point out business weaknesses. Its a pretty exciting projectI hope we can nail it! But since you probably wont manage to address everything, a follow-up email with more information can be a great opportunity to nudge your prospect over the line. Reference a relevant blog post. 15. Now, put yourself back in the shoes of a Salesperson. Follow-up emails provide a great opportunity to get a little more personal with your prospects. Example: Hey, [prospect name]. Please let me know if I can help in any way. Just a quick reminder that youre loved. Just checking in!, with its requisite cheery exclamation point, wont always cut the mustard. Are you available Thursday at 10:30 a.m.?. 2023 RingCentral, Inc. All rights reserved. Sometimes, just asking how someone is (sincerely) is a meaningful gesture. If you dont, think of one. If you dont, think of one. 17. Im happy to be of service.Kind regards,Mr. This will help you build a relationship as a trusted advisor with them. I need an answer, already! 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. Have a look. Let me know if we can discuss this elaborately? We're committed to your privacy. A former champion could now influence a purchase decision. Suppose its been over a week since you had a call or face-to-face meeting with a prospect and they still havent got back to you with a buying decision. Example: Hey, [prospect name]. You stumble into your kitchen, make yourself some coffee, take a few sips, and then head to the computer to open your inbox and catch up on emails. For example, RingCentrals integration with Gong.ios AI analytics engine can be used to analyze all your sales teams conversations with clients and then unearth new insights into what patterns and speech behaviors correlate with successful calls: Similarly, the seamless integrations with most of the popular CRM platforms can level-up your communication capabilities with features like click-to-dial, note logging, and call schedulingall easily available from within the CRM itself. Hence, we can use it to simply ask for status updates, and its most effective if youre a boss who wants to learn more about the current projects undertaken by your staff. Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. WebSometimes the best way to say just checking in is to just come out and say it. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. Read it and include a reference to it in the message you send to them. Usage of any form or other service on our website is Heres a tip: Want to make sure your writing shines? An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Let's set-up a time to discuss this. See pricing, Marketing automation software. 3.What can I say instead of just checking in? Sometimes the best way to say just checking in is to just come out and say it. As a general rule, you want your messages to create a sense of urgency or excitement on part of the recipient. An open-ended question like this can give up a lot of detail if people are willing to share their experiences. 13. Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. Hybrid work might be in your future. I need to find out where the morale problems lie.Kind regards,Mr. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. As salespeople, following up with prospects comes in as a basic instinct. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. ", "I hope your week is going well! Provide details about a common difficulty faced by your buyers. When an email just wont cut it Keeping in touch with your contacts doesnt have to be an email-only affair, of 3. Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. Lastly, the following email examples should teach you all you need to know: Dear Juliette,Im just checking in to see if I can do anything to help you with this issue.Please keep me updated,Mrs. Of course, you could be turned down for the support. Even if the message is brief, a congratulatory email to a prospect is enough to remind them of your company. Hope you are not too busy tomorrow at 11.am. Reach out to a decision-maker after a blocker leaves the company. This is always a wonderful way to check in, Anwar says. Just because they began working with a competitors product doesnt necessarily mean theyre in love with it either. Speak soon! Whatever the reason for their stalling, you can help by reaching out with some extra information that theyll find useful or reassuring. Respond on social media. WebOne of the most worthless things to say at the beginning of a call to a prospect or customer is Im just checking in with you. (The Probation Officer call.) Have they published a new post on their blog? I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. Be sure to remind them of your initial conversation and present some options for next steps. If you dont, think of one. Its a fairly professional phrase showing that you have something new to add. Try another search, and we'll give it our best shot. Example: Hey, [prospect name]. Please let us know what you think! Share a relevant industry article. WebSometimes the best way to say just checking in is to just come out and say it. ", "Hi, I haven't heard from you all week. Heres what to say instead of I just wanted to follow up in an email: In the rest of the article, well explain how to use each of the alternatives by providing email samples. A check-in is an indirect request for our time or attention, and we find ourselves wishing the sender had gotten straight to the point (not unlike the classic I hope youre doing well email). When we are vulnerable with others, they are more likely to reciprocate that vulnerability, Jackman says. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. Follow-up emails provide a great opportunity to get a little more personal with your prospects. It also shows that you actually care about how they are, and youre interested in their well-being. Of course, every rule has an exception. How to say just checking in professionally Option #1: Stick to work-related questions Option #2: Use open-ended statements Option #3: Offer support Option #4: Schedule a meeting How to write a checking-in email for a business contact The wrong way to write a checking-in email The right way to check in with someone over email Its obvious to the reader that youre checking in just by virtue of the fact youve reached out to them at all: I was wondering if youd had a chance to review the report I sent last week? Describe a potential opportunity. This website uses cookies to improve your experience. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. Just Checking In Alternatives Send actionable advice. Sometimes the how are you doing? question just leaves us with fine, like its the end of the story, Heidi McBain LMFT, a family therapist, tells Bustle. We cannot give you customized advice on your situation or needs, which would require the service The person might be waiting for someone to genuinely ask how theyre doing so that they can do a little venting. Grammarly helps you communicate confidently I notice you have not kept me updated over the last week.I hope all is well,Mr. i just wanted to check. They (rightly) suspect that whoever wrote it wants something from them, but is hesitant about getting to the point. Please let me know if youre still interested.. (Say I apologize for the inconvenience instead) No one likes excuses, and it puts you on the defense. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? Example: Your business has more room to grow if you explore X opportunities. Free and premium plans, Operations software. 7. Im free to help out wherever Im needed.Let me know what I can do,Mr.
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